Operational Risk & Resiliency Analyst

Adecco; Chattanooga (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

A staffing and recruitment services company is seeking an Operational Risk & Resiliency Analyst in Chattanooga, TN. The role involves conducting analyses and supporting business areas in identifying risks, enhancing resiliency frameworks, and collaborating with various teams. The ideal candidate will have 2–5 years of relevant experience and a Bachelor’s degree in a related field.

Qualifications

• 2-5 years of experience in operational risk, resiliency, or related fields.
• Experience in the insurance industry is a plus.
• Basic understanding of technology and cybersecurity risk concepts is a plus.

Responsibilities

• Conduct operational risk and resiliency analyses across business areas.
• Assist with key resiliency activities including business partner communication.
• Support the development of resiliency frameworks and strategies.

Skills

Analytical skills

Communication

Adaptability

Problem-solving

Excel skills

Education

Bachelor’s degree in Business, Risk Management, Information Systems, or related field

Tools

RiskConnect

Job description

Overview

Adecco is seeking a detail-oriented and adaptable Operational Risk & Resiliency Analyst to support enterprise risk management initiatives. This role will focus on conducting operational risk and resiliency analyses across business areas—including people, processes, technology, third-party relationships, and data—while building a strong understanding of operational architecture and integration.

The ideal candidate is highly analytical, communicates well across teams, and thrives in a fast-paced, evolving environment.

Key Responsibilities

• Conduct operational risk and resiliency analyses, supporting business areas in identifying and mitigating potential risks.
• Assist with or lead key resiliency activities, including business partner communication and coordination.
• Business Continuity and Disaster Recovery (BC/DR) plan reviews.
• Annual Business Impact Analyses (BIA).
• Simulated exercises and incident response planning.
• Risk assessments in collaboration with stakeholders.
• Support the development and documentation of resiliency frameworks and strategies.
• Collaborate with cross-functional partners to strengthen organizational preparedness and risk management practices.
• Compile, interpret, and analyze data (manual and system-based) to support decision-making and reporting.
• Maintain strong quality assurance and accuracy in data and reporting.

Qualifications

• Bachelor’s degree in Business, Risk Management, Information Systems, or a related field preferred.
• 2–5 years of experience in operational risk, resiliency, business continuity, or related fields.
• Experience in the insurance industry is a plus.
• Familiarity with RiskConnect or similar risk management platforms strongly preferred.
• Strong Excel skills for data analysis and reporting (pivot tables, VLOOKUP, etc.).
• Excellent communication skills, with the ability to present insights and recommendations to stakeholders.
• Strong adaptability, business acumen, and project management skills.
• Basic understanding of technology and cybersecurity risk concepts is a plus.

Key Attributes

• Flexible, adaptable, and able to work effectively in an environment of change and ambiguity.
• Strong collaborator with excellent problem-solving skills.
• Organized and detail-oriented, with persistence in driving initiatives forward.