Operational Risk Program Lead – AI & NPSI

Bank of Hawaii; Honolulu (HI); On-site; USD 110,000 - 170,000; Full time

Job summary

Bank of Hawaii in Honolulu seeks an experienced Individual Contributor to lead and advance operational risk programs focused on New Product, Service, and Initiative (NPSI) risk reviews and AI risk reviews. You will provide expert leadership, governance, and practical guidance to help business units implement new capabilities while maintaining risk controls.

You will develop and maintain risk methodologies, templates, and reporting; drive stakeholder engagement; and support first-line adoption of

Qualifications

• 8–12 years of experience in operational risk management or related fields.
• Proven ability to lead complex programs and interact with diverse stakeholders.
• Experience implementing risk frameworks and governance for new products, services, AI, and automation.
• Proficient with Microsoft Office and strong business acumen.

Responsibilities

• Lead and mature the NPSI risk review program with governance and reporting.
• Oversee AI risk reviews for enabled solutions and technologies.
• Develop methodologies, templates, and reporting to support risk management.
• Advise business units on review requirements and risk considerations.
• Support enterprise risk governance and drive process improvements.
• Perform other duties as assigned.

Skills

Operational risk management

Risk framework development

Stakeholder engagement

Program management

Risk analysis

Presentation design

Cross-functional collaboration

Decision making & judgement

Professional skepticism

Influence stakeholders

Education

Bachelor's degree in business administration/finance/risk management

Tools

Microsoft Office

Job description

Bank of Hawaii in Honolulu seeks an experienced Individual Contributor to lead and advance operational risk programs focused on New Product, Service, and Initiative (NPSI) risk reviews and AI risk reviews. You will provide expert leadership, governance, and practical guidance to help business units implement new capabilities while maintaining risk controls.

You will develop and maintain risk methodologies, templates, and reporting; drive stakeholder engagement; and support first-line adoption of