Operational Quality Technician

Prysmian Group; Lincoln (RI); On-site; USD 27,000 - 39,000; Full time

Job summary

Prysmian Group is seeking an Operational Quality Technician to reinforce quality at the source in our Rhode Island manufacturing operations. You will monitor processes, verify compliance, and lead root-cause investigations to implement corrective actions, while supporting FAIs and process validations.

The role emphasizes prevention, data-driven analysis, and collaboration across Production, Engineering, Maintenance, and Quality teams to sustain improvements and deliver conforming products.

Qualifications

• Knowledge of manufacturing processes, quality systems, and process control principles.
• Experience with root cause analysis, corrective actions, and continuous improvement methodologies.
• Ability to interpret engineering drawings, specifications, procedures, and technical requirements.
• Proficiency with dimensional inspection equipment and data analysis tools.

Responsibilities

• Support manufacturing operations through process monitoring, verification activities, and quality-at-the-source initiatives.
• Lead and participate in shop-floor problem-solving, root cause investigations, and corrective action implementation.
• Conduct process audits and verify compliance with procedures, specifications, and manufacturing requirements.
• Support First Article Inspections (FAI), process validations, and implementation of new or revised products and processes.
• Perform dimensional and process verification measurements to confirm process capability and product conformance.
• Analyze quality data, identify risks and trends, and drive continuous improvement activities that reduce variation, scrap, and rework.
• Collaborate with Production, Engineering, Maintenance, and Quality teams to improve process effectiveness and sustain corrective actions.

Skills

Quality systems

Root cause analysis

Process monitoring

Dimensional inspection

Data analysis

Problem solving

Cross-functional teamwork

Tools

Dimensional inspection equipment

Data analysis tools

Job description

Prysmian is the world leader in solutions for energy and digital connections, developing resilient, high-performing, sustainable, and innovative cable systems for the transmission, power grid, electricity and digital solutions. From underground and submarine cables and systems for power transmission and distribution, to medium low voltage cables for the construction and infrastructure sectors, we keep the lights on. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video, and data transmission connecting the world.

With 9,000 dedicated team members in North America and 35,000 globally, Prysmian brings unmatched scale, innovation, and expertise to the energy and telecommunications industries.

At Prysmian, your work matters. Wherever you’re based and whatever you do, you’ll have the opportunity to make an impact as part of a global team committed to excellence and transforming the world around us.

Job Description

Operational Quality Technician.

Objective

Support manufacturing operations by driving quality at the source through process verification, shop-floor problem solving, risk identification, and corrective action implementation. Ensure production processes consistently produce conforming products by focusing on process inputs, adherence to standards, control of critical process parameters, and continuous improvement of manufacturing performance.

Scope

Serves as the primary quality representative within manufacturing operations, working directly with Production, Engineering, Maintenance, and Quality teams to monitor process effectiveness, identify opportunities for improvement, and support sustainable corrective actions.

This position emphasizes prevention over detection by validating process inputs, auditing process compliance, supporting First Article Inspections (FAI), investigating quality concerns, and verifying that manufacturing controls are capable of consistently delivering customer and product requirements.

Job Description Summary

• 2nd Shift - Monday through Friday from 3:00pm to 11:00pm.
• 3rd Shift - Monday through Friday from 11:00pm to 7:00am.

Pay Rate

$24.25.

Key Responsibilities

• Support manufacturing operations through process monitoring, verification activities, and quality-at-the-source initiatives.
• Lead and participate in shop-floor problem-solving, root cause investigations, and corrective action implementation.
• Conduct process audits and verify compliance with procedures, specifications, and manufacturing requirements.
• Support First Article Inspections (FAI), process validations, and implementation of new or revised products and processes.
• Perform dimensional and process verification measurements to confirm process capability and product conformance.
• Analyze quality data, identify risks and trends, and drive continuous improvement activities that reduce variation, scrap, and rework.
• Collaborate with Production, Engineering, Maintenance, and Quality teams to improve process effectiveness and sustain corrective actions.

Key Competencies

• Knowledge of manufacturing processes, quality systems, and process control principles.
• Experience with root cause analysis, corrective actions, and continuous improvement methodologies.
• Ability to interpret engineering drawings, specifications, procedures, and technical requirements.
• Proficiency with dimensional inspection equipment and data analysis tools.
• Strong problem-solving, decision-making, and organizational skills.
• Effective communication and collaboration across cross-functional teams.
• High level of accountability, attention to detail, and commitment to operational excellence.