Operational Improvement Engineer (Exempt)

Benefis Health System; Great Falls (MT); On-site; USD 63,816 - 77,997; Full time

Job summary

Benefis Health System in Montana is seeking a process improvement professional to lead cross‑functional projects using DMAIC to boost efficiency and patient care. You will plan and coordinate solution design, track KPIs, manage milestones, and help shape strategic business processes across the organization.

The role requires collaboration with clinical and nonclinical teams, ability to work under deadlines, and adherence to regulatory guidelines.

Qualifications

• Experience with data-driven improvement projects in healthcare is preferred.
• Strong analytical and problem-solving skills with ability to influence without authority.
• Familiarity with DMAIC and process improvement methodologies.

Responsibilities

• Plan and coordinate solution design and milestones for improvement initiatives.
• Identify and monitor KPIs; develop dashboards to track performance.
• Collaborate across departments to implement changes and ensure sustainable results.

Skills

Data analysis

Data aggregation

DMAIC

Education

Bachelor’s Degree in Industrial, Systems, or Process Engineering

Job description

Benefis is one of Montana’s largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state‑of‑the‑art facilities, and multiple growth opportunities. The only thing missing is you!

Responsible for working collaboratively and interdepartmentally to engage in the planning and implementation of improvement methodologies throughout the organization with the intent of assisting Benefis Health System in achieving its strategic priorities. Skilled in data aggregation, data analysis, and the deployment of the DMAIC (Define, Measure, Analyze, Improve, Control) framework, this position plans and coordinates solution design, defines and documents milestones, and outlines schedules for completion. Identifies and monitors key performance indicators (KPIs), recognizes risks, implements process controls, and provides the framework to create consulting services for internal clients regarding strategic business planning, process and systems engineering and/or business transformation to design and develop new or improved business processes and capabilities.

Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.

Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System’s organization policies and procedures

Education/License/Experience Requirements:

• Bachelor’s Degree in Industrial, Systems, or Process Engineering
• One to three years of Healthcare Experience Preferred
• Previous experience in Project Management preferred
• Previous experience in performance improvement activities preferred

Exemption Wage

Exempt

Starting Wage

$70,907.20/annual

Actual offered wage is based on applicable experience