Operational Excellence Project Manager

Sodexo; Baltimore (MD); Remote; USD 80,000 - 100,000; Full time

Job summary

A global food services company is seeking an Operational Excellence Project Manager to enhance supply chain processes. This remote role involves analyzing operations, managing stakeholder communication, and driving data-driven decision-making. Candidates should possess a Bachelor's degree and relevant experience. Strong analytical and communication skills are essential for success in this position. Competitive salary and comprehensive benefits are offered.

Benefits

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

Qualifications

• Previous consulting, project coordination, or operations experience.
• Extensive knowledge of operations in the food and supply industry.
• Ability to spot trends or patterns to outline challenges and make recommendations.

Responsibilities

• Analyze processes and root causes at an enterprise level.
• Lead stakeholder interviews and workshops on supply chain processes.
• Synthesize qualitative inputs for advanced analytics and reporting.

Skills

Detail-oriented

Communication

Stakeholder management

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office (PowerPoint, Excel, Word)

Visio or Lucidchart

Job description

Sodexo is starting a transformation of its operating model, it is a company-wide strategic initiative that will simplify food and supply processes, systems and ways of working.

We are currently seeking an Operational Excellence Project Manager to join the team. This is a remote position with some travel (25%). Preference for candidates residing in the Washington, DC metropolitan area.

The successful candidate will drive fact-based decision-making across Sodexo functions by gathering and synthesizing information, mapping processes, and preparing committee-ready materials for decisions at all levels of the organization. You’ll build internal networks, spot trends and patterns, and formulate clear, actionable recommendations that align with our existing operations and strategic priorities (brand-led model, digitization, supply efficiency, etc.).

This role will bring consistency and simplicity to operators by addressing supply chain challenges upfront. This position requires proximity with our operations, willingness to travel to sites and eagerness to support others.

This role is a unique opportunity to grow within Sodexo, it will give you exposure to top leadership, access to strategic topics and accelerated learnings.

Key Responsibilities

• Analyze processes and root causes at an enterprise level, i.e. cross-segments, cross-sites, leveraging data and facts
• Lead stakeholder interviews, workshops, document current state of supply chain processes, best practices and lessons learned.
• Conduct root cause analysis, identify barriers, opportunities, data inconsistencies, etc.
• Synthesize qualitative inputs and coordinate with Finance and data teams to request advanced analytics and reporting
• Develop executive-ready decks and decision papers.
• Facilitate upfront consensus-building sessions, ensuring alignment on recommendations and success metrics
• Work to become SME in supply chain process and operator’s experience

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What You Bring

Key qualifications:

• Bachelor’s degree or equivalent experience
• Previous consulting, project coordination or operations experience
• Extensive knowledge of operations or knowledge of food and supply industry.
• Exceptional attention to detail; ability to spot trends or patterns to outline challenges and make recommendations
• Excellent written and verbal communication, tailored for diverse audiences
• Strong stakeholder management and facilitation skills
• Advanced Microsoft Office (PowerPoint, Excel, Word); Visio or Lucidchart experience a plus

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.