Operational Excellence Coordinator

HelloFresh; Derby (CT); Hybrid; USD 51,000 - 72,000; Full time

Benefits offered by this job

70% off HelloFresh or Green Chef boxes

Company pension scheme

Gym membership

Bupa private medical insurance (incl.

Mental health first aiders and an EAP

Dog friendly office! (London site only

Nursery support scheme

Cycle to work scheme

Group Life Assurance

Job summary

HelloFresh in Derby is seeking an Operational Excellence Coordinator to drive efficiency by improving processes and practices. You will train teams, lead CI projects and embed best practices across the network, while supporting change management and risk mitigation.

The role emphasizes Lean methodologies, data-driven decision making and cross-functional collaboration in a hybrid working environment.

Qualifications

• Mindset focused on improving processes, standards and performance.
• Ability to identify opportunities, root cause analysis and support yellow belt projects.
• Strong numerical skills with Excel/Google Sheets to monitor KPIs.

Responsibilities

• Model HelloFresh DNA and foster a culture of continuous improvement.
• Lead and support Yellow Belt/CI projects to improve KPIs and deliver results.
• Train and coach employees on process improvement tools and techniques.
• Lead change initiatives and ensure new processes are adopted.
• Manage Excellence projects from planning to execution and reporting.
• Identify operational risks and implement preventative measures.
• Embed best practices and standardise improvements across the network.

Skills

Continuous improvement

Lean methodologies

Data analysis

Project management

Manufacturing knowledge

Cross-functional collaboration

Tools

Excel

Google Sheets

Job description

This role of an operational excellence coordinator is to drive operational efficiency and quality bycontinuously improving operational processes, practices and skill to meet or exceed businessobjectives and customer expectations. The role drives change through people and processes toadvance the business

What You Will Be Doing:

• Role model HelloFresh DNA and FRESH values, inspiring others and driving a culture of
  continuous improvement.
• Lead and support Yellow Belt/CI projects to improve key operational KPIs and deliver
  measurable results.
• Train and coach employees on process improvement methodologies, tools and
  techniques.
• Lead change initiatives, ensuring new processes, technologies and systems are
  successfully adopted and embedded.
• Manage Operational Excellence projects from planning through to execution, monitoring
  and reporting.
• Identify and mitigate operational risks, implementing preventative measures to minimise
  disruption and maintain smooth operations.
• Embed and standardise best practice, documenting improvements, maintaining standard
  work and sharing learnings across the network

Who You Are:

• Continuous Improvement mindset – passionate about improving processes, standardsand operational performance, with an understanding of Lean/problem-solvingmethodologies.
• Strong problem solver – able to identify opportunities, investigate root causes and support Yellow Belt projects to deliver measurable improvements.
• Data driven & numerically confident – good numerical skills with proficiency inExcel/Google Sheets, able to monitor KPIs and use data to drive decisions.
• Project management experience – evidence of contributing to projects and the ability toplan, manage and support improvement initiatives through to delivery
• Manufacturing knowledge – ideally with experience within a manufacturing or operationalenvironment.
• Strong communication & collaboration – confident working cross-functionally, buildingstakeholder relationships and coaching/supporting teams on Lean, problem-solving andperformance improvement.

What you will get in return:

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Dog friendly office! (London site only)
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Location

The Windmill, 1 Holme Lane, Spondon, Derby, DE21 7HW

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Hybrid Working Policy

We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.