Operational Excellence Consultant, Healthcare

TrinityHealth; Chicago (IL); On-site; USD 90,000 - 141,000; Full time

Job summary

Join a mission-driven health organization as an Operations Excellence Consultant, focusing on driving performance improvement across Loyola Medicine. This role offers a chance to lead strategic initiatives, mentoring staff and enhancing operational processes to improve patient care. Ideal candidates will possess a Bachelor's degree, Lean and Six Sigma certifications, and experience in process improvement.

Benefits

Benefits from Day One (Medical and Dental)

Career Development Opportunities

Tuition Reimbursement

403(b) Retirement Plan with Employer Match

On-site Fitness Centers

Referral Rewards and Perks Program

Qualifications

• Experience leading Lean transformation initiatives with proven results.
• Strong knowledge of operations and organizational development.
• Experience in clinical improvement initiatives is a plus.

Responsibilities

• Lead process improvement initiatives aligned with strategic goals.
• Provide expert guidance on Lean and Six Sigma methods.
• Utilize data-driven approaches to identify performance gaps.

Skills

Leadership

Process Improvement

Financial Analysis

Clinical Improvement

Education

Bachelor's Degree in health administration or related field

Tools

Lean Green Belt certification

Six Sigma Green Belt certification

Job description

Employment Type : Full time

Shift : Day Shift

Description : Loyola Medical Center, located in the western suburbs, approximately 35 minutes from downtown Chicago, offers easy access from I-290 and I-55. Loyola Medicine is committed to treating the whole person with compassion, including the human spirit. Join our Operational Excellence Team at Loyola Medicine.

Our Vision : As a mission-driven, innovative health organization, we aim to become the national leader in improving community health and individual well-being. We strive to be the most trusted health partner for life.

Hours : Full-Time, 1.0 FTE (on-site), Day Shift, Monday-Friday

Area : Operations Excellence

Locations : LUHS, Maywood, IL; includes occasional travel to Gottlieb Memorial Hospital and MacNeal Hospital.

About the Role : The Operations Excellence Consultant will provide strategic and hands-on leadership to drive performance improvement initiatives across Loyola Medicine, part of Trinity Health. This role supports stabilization, standardization, simplification, and sustainability of operational and clinical processes. The Consultant will lead and mentor staff at all levels, developing problem-solving skills to enhance patient care, meet regulatory standards, and improve operational metrics such as patient safety, quality, cycle time, rework, financial stewardship, and employee satisfaction. The role involves guiding leaders on process excellence strategies and fostering a culture of continuous improvement through training in Lean, Change Acceleration, Rapid Process Improvement, and Six Sigma methodologies.

Key Responsibilities :

• Lead and facilitate process improvement initiatives aligned with Trinity Health's strategic goals, focusing on patient safety, care quality, efficiency, rework reduction, financial stewardship, and staff engagement.
• Serve as an internal consultant to Regional Hospital Managers (RHMs), providing expert guidance on Lean, Six Sigma, Change Acceleration Process (CAP), and Rapid Process Improvement methods.
• Develop and deliver training programs to build problem-solving capabilities across all organizational levels.
• Utilize data-driven approaches to identify performance gaps and recommend sustainable solutions.
• Collaborate with leadership to prioritize improvement opportunities and measure success through key performance indicators.
• Support organizational change management activities to ensure adoption and sustainability of process improvements.

Qualifications :

• Bachelor's Degree in health administration or related field, or equivalent experience.
• Experience leading Lean transformation initiatives with proven results in process improvement and cultural change.
• Strong knowledge of operations, financial analysis, and organizational development.
• Experience in clinical improvement initiatives is highly desirable.
• Lean Green Belt certification with advanced Lean training.
• Six Sigma Green Belt certification required; must obtain within 1 year of hire.

Perks & Benefits :

• Benefits from Day One (Medical and Dental)
• Competitive Shift Differentials
• Career Development Opportunities
• Tuition Reimbursement
• Participation in Public Service Loan Forgiveness Program
• 403(b) Retirement Plan with Employer Match
• On-site Fitness Centers at Gottlieb Memorial Hospital & LUMC
• Referral Rewards and Perks Program

Our Promise : Joining Loyola Medicine means being part of an organization that treats the human spirit in our patients and colleagues. We serve with compassion, support each other, communicate openly and respectfully, and are committed to continuous learning.

Compensation : $90,896 - $140,920 annually, based on experience and qualifications.

Diversity & Inclusion : Trinity Health values diversity, equity, and inclusion, reflecting our Mission and Core Values. We are an Equal Opportunity Employer.