Operation Specialist

Arete Residential; Plano (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous paid time off

401(k) matching

Health, Dental and Vision

Employee assistance program

Flexible spending account

Health savings account

Life insurance

Parental leave

Professional development assistance

Relocation assistance

Unparalleled company culture

Opportunities for growth and advanceS

Fun and flexible work environment

Job summary

Arete Residential is seeking an Operations Specialist to join the leadership team. Reporting to the President/COO, you'll support in operational functions and portfolio projects across properties with about 25% travel.

You will help develop resources, implement marketing and leasing strategies, ensure property software is accurate and fully utilized, and provide outstanding service to residents.

Qualifications

• Bachelor’s degree or 3-5 years’ experience in student housing with supervisory role/higher management.
• Ability to lead, inspire and motivate a dynamic team with a customer-centric mindset.
• Ability to manage multiple projects simultaneously, set priorities and meet deadlines.
• Entrepreneurial mindset—creative and willing to challenge the status quo.
• Excellent written and verbal communication skills.
• Strong organization and analytical skills; proficiency in MS Office and ResMan.
• Exceptional customer service skills.
• Excellent time management and prioritization.

Responsibilities

• Assist in developing and distributing property operations resources.
• Implement the property’s strategic marketing plan.
• Assist leasing efforts and marketing strategy for campaigns.
• Ensure property management software is accurate and fully utilized.
• Support Regional VP and Regions to build a motivated team; maintain professional reporting.
• Provide first-class customer service to prospects and residents.
• Process leases and perform required administrative duties.
• Serve as an Arete Res Culture Ambassador.
• Assist with development of the company’s core strategic plan.
• Fill in for open positions as needed across properties.
• Perform other duties as requested by supervisor.

Skills

Leadership

Team motivation

Customer-centric mindset

Multi-project management

Written and verbal communication

Organization and analytical skills

Microsoft Office Suite

ResMan software

Customer service

Time management

Education

Bachelor’s degree or 3–5 years’ experience in student housing supervisory role

Tools

ResMan software

Microsoft Office Suite

Job description

Career Opportunities with Arete Residential

A great place to work.

Overview

Arete Res is looking for mission is to provide an unparalleled resident experience and workplace environment. We strive to create value through building a world-class team of passionate individuals, a commitment to a positive company culture, and delivering groundbreaking style and design. Each new day is an opportunity for growth as we invest in our team and our goals to remain a best-in-class organization.

The success of the company is dependent upon the satisfaction of our residents. Our devoted staff maintains direct involvement in managing each of our properties and tending to their needs.

Company Benefits and Perks

• Generous paid time off
• 401(k) matching
• Health, Dental and Vision
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Parental leave
• Professional development assistance
• Relocation assistance
• Unparalleled company culture
• Opportunities for growth and advancement
• Fun and flexible work environment

Responsibilities

We are looking for an Operations Specialist to join the Arete Res leadership team. Reporting to the President/COO, this position will be responsible for assisting in various operational functions, projects, and platform management for our portfolio of properties. The position will require approximately 25% of travel throughout our portfolio.

Scope of duties will vary according to projects and assignments but may include assisting at corporate level or on-site management functions.

• Assisting in the development and distribution of property operations resources
• Implementing the property’s strategic marketing plan
• Assisting in leasing efforts and strategy for marketing implementation
• Ensure property management software is accurate, up to date at all times, and being utilized to its fullest functionality
• Assist Regional Vice President and Regionals to build a team of highly motivated, skilled and productive individuals who work well with others. Consistently maintain professional quality of management, communication, and reporting
• Provide first-class customer service to prospects and residents. Ensure that all resident requests are handled promptly and professionally. Create professional and friendly office environment
• Perform lease processing and administration, and other administrative duties as needed
• Serve as an Arete Res Culture Ambasador
• Assist with the development of the company’s core strategic plan
• Fill on for various open positions as needed for properties within the portfolio
• Perform other job duties as requested by Supervisor

Qualifications

Here is the stuff we are looking for in the individual who wants to join our team: You thrive on sharing your knowledge and creating a better future for Arete Res and it's Stewards. You are the number one Ambassador of the Arete Res Culture and Vision within your circle of influence. Personal drive to be the best you can be and want to grow within the company.

• A Bachelor’s degree, or 3-5 years’ experience in student housing with supervisory role/higher management; or equivalent combination of education and experience is preferred
• Ability to lead, inspire and motivate a dynamic team, while having a customer-centric mindset
• Ability to manage multiple projects simultaneously, set priorities and meet deadlines
• An entrepreneurial mindset-you're creative and will challenge the status quo to meet the needs of our residents and our company
• Excellent written and verbal communication skills
• Strong organization and analytical skillsIntermediate to advanced skills in Microsoft Office Suite and Resman software.
• Exceptional customer service skills
• Excellent time management and ability to prioritize work

We conduct criminal background and drug screening.