Operation Manager

Coleman Worldwide Moving; Jacksonville (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Coleman Worldwide Moving in Jacksonville, NC is seeking an Operations Manager to oversee day-to-day operations across all departments, ensuring coverage, efficiency, and adherence to safety and quality standards.

You will manage OTR and local drivers, handle acceptance of shipments, assist with dispatch and payroll, monitor fuel logs, support warehouse operations, and ensure logs are current and compliant, with a focus on profitability and service excellence.

Qualifications

• High School diploma or GED is required.
• Previous managerial experience is required.
• Previous logistics and transportation experience is preferred.
• Knowledge of logistics and transportation industry.
• Familiarity with residential, commercial, and military move processes is desirable.

Responsibilities

• Manage OTR and Local drivers, including recruiting/hiring/onboarding/training/qualifying/disciplining/terminating
• Manage acceptance and registration process for new shipments
• Assist with dispatch of crews for each job for each day and ensure workload is at its maximum; including in assisting with driver assignments as well as working with corporate to make sure all shipments are assigned and picked up
• Assist with weekly payroll including input and paperwork
• Audit fuel logs on a weekly basis
• Assist with warehouse operations and ensure warehouse and surrounding lot is clean, orderly, and able to pass fire and SMO inspections; Warehouse Manager may report to this position
• Ensure logs are current and compliant
• Other duties as assigned

Skills

Clear communication

Problem solving

Logistics industry knowledge

Move process knowledge

Company systems knowledge

Education

High School diploma or GED

Job description

The Operations Manager is responsible for overseeing the day-to-day operations functions of the facility to make sure all departments are organized, efficient, and effective in their daily tasks and responsibilities are achieved. Ensure that all jobs are covered, issues are handled properly, and decisions made to increase the profitability and revenue of the company.

Essential Functions:

• Manage OTR and Local drivers, including recruiting/hiring/onboarding/training/qualifying/disciplining/terminating
• Manage acceptance and registration process for new shipments
• Assist with dispatch of crews for each job for each day and ensure workload is at its maximum; including in assisting with driver assignments as well as working with corporate to make sure all shipments are assigned and picked up
• Assist with weekly payroll including input and paperwork
• Audit fuel logs on a weekly basis
• Assist with warehouse operations and ensure warehouse and surrounding lot is clean, orderly, and able to pass fire and SMO inspections; Warehouse Manager may report to this position
• Ensure logs are current and compliant
• Other duties as assigned

Knowledge, Skills and Abilities:

• Knowledge of company systems
• Ability to articulate clearly
• Able to problems solve quickly and effectively
• Knowledge of logistics and transportation industry
• Knowledge of residential, commercial, and military move process

Required Education and Experience:

• Required: High School diploma or GED
• Preferred: Previous logistics and transportation experience
• Required: Previous managerial experience

Working Conditions:

• Mainly indoors, working outdoors is sometimes required
• Sitting down for long periods at a time while indoors
• Lifting up to 50 lbs is sometimes required

Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today! Coleman Worldwide Moving is a full service worldwide moving and storage company that is dedicated to servicing the transportation needs of corporations, governments, and individuals. We have been in business for over 100 years and we are one of the largest privately held transportation companies headquartered in the Southeast. We are a dynamic and growing organization that is committed to customer loyalty through excellent quality service. For more information visit www.colemanallied.com

Coleman Worldwide Moving (and affiliated companies) (collectively “CWM”) is an equal opportunity and affirmative action employer including disabled and veterans. Our policy prohibits discrimination or harassment based on any protected characteristic. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity. This policy applies to all personnel matters such as compensation, benefits, transfers, Company sponsored training, education, and social and recreational programs. This commitment is made by CWM in accordance with federal, state, and/or local laws and regulations

You may view more information about your rights under Equal Employment Opportunity laws here Puede ver más información sobre sus derechos bajo las leyes de igualdad de oportunidades de empleo aquí