Operation Excellence Senior Manager

Daikin Applied; Faribault (MN); On-site; USD 101,000 - 172,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K with employer match

Paid time off and holidays

Tuition reimbursement

Job summary

Daikin Applied, the world's largest HVAC company, in Faribault, MN, seeks a Senior Manager of Operational Excellence to act as Chief of Staff to the VP of Manufacturing. You will lead cross-functional initiatives, manage key rhythms, and translate priorities into actionable, measurable plans across safety, quality, cost, and delivery.

The role drives process improvements, standard work, and collaboration to strengthen operational performance and customer satisfaction in North America.

Qualifications

• 4-year bachelor's degree in a related field
• 6-8 years of experience in operations or a related field
• 4+ years of people leadership experience
• Master's degree preferred
• Familiar with Kaizen improvement processes and the Toyota Production System (preferred)

Responsibilities

• Act as an extension of the VP of Manufacturing, translating strategic priorities into actionable plans
• Lead manufacturing cadences (staff meetings, scorecards, reviews) with KPI tracking and data-driven decisions
• Drive process improvement across manufacturing, championing standard work to improve efficiency and quality
• Coordinate cross-functional initiatives, remove barriers, and address operational risks with measurable outcomes
• Develop executive communications and updates for stakeholders to inform leadership
• Foster cross-functional relationships to drive collaboration on performance
• Support change management and establish training strategies for continuous improvement
• Standardize communication of initiatives and audit for consistency across the organization

Skills

People leadership

Continuous improvement

Lean manufacturing

Education

Bachelor's degree in related field

Master's degree preferred

Tools

TPS (Toyota Production System)

Job description

Join the world's largest HVAC company!

Daikin Applied is seeking a Senior Manager of Operational Excellence who will serve as a strategic Chief of Staff to the Vice President of Manufacturing. Acting as an extension of the VP, the position leads cross-functional initiatives, manages key business rhythms, and ensures priorities are translated into actionable plans and measurable results, enabling Daikin Applied to deliver on its safety, quality, cost, and delivery objectives.

Location:

Faribault, Minnesota

Your Responsibilities:

• Serve as a trusted advisor and extension of the VP of Manufacturing, translating strategic priorities into actionable plans while ensuring alignment across manufacturing operations, safety, quality, cost, and delivery objectives.
• Lead and manage key manufacturing operating cadences (e.g., staff meetings, scorecards, performance reviews), ensuring consistent tracking of KPIs, clear accountability, and data-driven decision-making.
• Manage and drive process improvement initiatives across manufacturing operations, championing continuous improvement methodologies and standard work to enhance efficiency, reduce waste, improve quality, and strengthen operational performance.
• Drive and coordinate high-impact, cross-functional manufacturing initiatives, removing barriers, accelerating execution, proactively addressing operational risks, and ensuring measurable outcomes aligned with organizational priorities.
• Develop executive-level communications, presentations, and updates for internal and external stakeholders, ensuring the VP of Manufacturing is prepared, informed, and positioned to effectively lead and influence.
• Build strong relationships across functions and organizational levels to drive collaboration, alignment, and shared ownership of manufacturing performance and operational outcomes.
• Support organizational change efforts by improving clarity of roles, processes, and communication, helping teams adopt new ways of working and sustain performance improvements.
• Create an organizational training strategy that supports a culture of continuous improvement, including foundational manufacturing knowledge, process improvement, root cause analysis, equipment maintenance, and employee skills development programs, providing ongoing management oversight to strengthen workforce capabilities.
• Establish and implement a standardized process for communicating manufacturing and continuous improvement initiatives across the organization, performing periodic audits to ensure consistency and effectiveness.
• Utilize Lean methods, Value Stream Mapping, SIPOC, RACI, and other applicable tools to improve manufacturing processes, optimize production flow, reduce waste, and improve lead times across manufacturing operations and the broader Sales-to-Order and Order-to-Delivery processes.
• Provide leadership support in continuous improvement and operational excellence to all Daikin Applied locations in North America, establishing predictable lead times, standardizing processes, and sharing best practices to increase customer satisfaction.

Your Qualifications:

• 4-year bachelor's degree in a related field
• 6-8 years of experience in Operations or a related field
• 4+ years of people leading experience
• Master's degree (preferred)
• Familiar with Kaizen improvement processes and the Toyota Production System (preferred)

Your Benefits:

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state and local law
• Tuition Reimbursement after 6 months of continuous service

Work visa sponsorship is not available for this position

The typical annual base salary for this position ranges from $100,800 to $171,700 in MN. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!