Operation Analyst

Sungrow; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive benefits

Growth opportunities

Job summary

Sungrow North America is hiring a Logistics Analyst to support outbound logistics, inventory transfers, and freight invoice management in a fast-paced environment. Based in Houston, you will coordinate with carriers, 3PLs, and internal teams to ensure accurate documentation and timely shipments.

The role requires a bachelor's degree in a related field and 2+ years of logistics experience, strong Excel skills, and fluency in cross-functional collaboration.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business Administration, or related field preferred.
• Minimum 2+ years in logistics, transportation, or warehouse coordination.
• Experience with trucking carriers, 3PL warehouses, and freight operations.
• Experience with international shipping documentation and cross-border logistics is a plus.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent communication and problem-solving skills.

Responsibilities

• Manage outbound shipments: notifications, tracking, PODs, and Airtable uploads.
• Investigate and resolve transportation issues; coordinate with carriers for claims and rescheduling.
• Communicate with customers regarding status, pickups, and corrective actions.
• Create commercial invoices and packing lists for international shipments; coordinate cross-border clearance.
• Coordinate with Sales, SAP, and Inventory teams on shipment execution.
• Handle inventory warehouse transfers with 3PL warehouses and update system status.
• Review and reconcile monthly domestic freight charge reports and resolve discrepancies.

Skills

Logistics coordination

Communication

Problem solving

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree in related field

Tools

Microsoft Excel

Airtable

SAP

Job description

Sungrow North America is a leading provider of renewable energy solutions, specializing in photovoltaic inverters and energy storage systems. It aims to optimize solar power performance and deliver sustainable energy solutions.

Position

Logistics Analyst – A detail-oriented professional to support outbound logistics, inventory transfers, and freight invoice management in a fast-paced environment.

Responsibilities

• Manage outbound shipments: send daily notifications, monitor tracking, obtain PODs, and upload to Airtable.
• Investigate and resolve transportation issues (lost shipments, delays, discrepancies, delivery failures). Coordinate with carriers for damage claims, address corrections, rescheduling, and return-to-sender cases.
• Communicate directly with customers regarding status, issues, pickups, and corrective actions.
• Create commercial invoices and packing lists for international shipments and collaborate with trade compliance teams for cross‑border clearance.
• Coordinate with sales, SAP, and inventory teams on shipment execution.
• Handle inventory warehouse transfers: receive requests, schedule and execute transfers with 3PL warehouses, and update system status timely.
• Review and reconcile monthly domestic freight charge reports by the 15th, submit invoices through Airtable, and resolve discrepancies.

Required Experience

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field (preferred). Minimum 2+ years in logistics, transportation, or warehouse coordination.
• Experience with trucking carriers, 3PL warehouses, and freight operations.
• Proficiency in Microsoft Excel; experience with Airtable is a plus.
• Experience with international shipping documentation and cross‑border logistics is a plus.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent communication and problem‑solving skills.

Skills And Abilities

• Knowledge of transportation management and freight claim processes.
• Understanding of shipping documents (BOL, POD, CIPL).
• Ability to work cross‑functionally with Sales, Trade Compliance, Warehouse, and Finance.
• Customer‑focused mindset with strong follow‑up capabilities.

Work Location and Status

• Contract role based in Houston, TX.
• No visa/legal sponsorship.

Compensation

• Compensation commensurate with experience.
• Competitive benefits package and employee programs.
• Strong personal and company growth opportunities.

For candidates in California, Colorado, New York, and Washington, anticipated base pay ranges from $60,000 to $85,000 annually, excluding other compensation components.

Sungrow is an equal opportunity employer. Due to strong interest in this position, Sungrow will only reach out to candidates who best meet the requirements. Thank you for your interest in Sungrow.