OpenText System Administrator

Jobs via Dice; United States; Remote; USD 70,000 - 80,000; Full time

Job summary

A leading tech company seeks an OpenText System Administrator to manage their ECM environment. This remote role involves maintaining, optimizing, and supporting OpenText solutions, ensuring high system security, stability, and performance. The ideal candidate will have extensive OpenText experience and a passion for document management and integration.

Qualifications

• At least eight years in IT systems analysis and support.
• Five years of experience in OpenText implementations.
• Strong skills in enterprise-level OpenText support.

Responsibilities

• Installation and support of OpenText Content Server.
• Monitoring performance and troubleshooting issues.
• Developing training materials and documentation.

Skills

OpenText Content Server

OpenText Extended ECM

Java

REST

SOAP

Database Management

Automation

Troubleshooting

Document Management

Scripting

Education

Bachelor's Degree in Computer Science or related field

Master's Degree in Information Technology (preferred)

Tools

PowerShell

JavaScript

Python

HTML

CSS

Job description

1 day ago Be among the first 25 applicants

Dice is the leading career destination for tech experts at every stage of their careers. Our client, BURGEON IT SERVICES LLC, is seeking the following. Apply via Dice today!

Role: OpenText System Administrator

Location: Irving, TX, Remote

Duration: Long Term Contract

Job Summary: We seek a skilled OpenText Content Server Admin to manage and support our enterprise content management (ECM) environment. The ideal candidate will implement, administer, maintain, and optimize OpenText solutions and ensure system stability, security, and performance. This role requires deep expertise in OpenText Content Server, Extended ECM, and other OpenText products, along with experience in integrations, troubleshooting, and user support.

Key Responsibilities:

Installation, Administration, and Support of OpenText Content Server and its modules.

Upgrade and maintenance of OpenText Content Server, OTDS & Archive Center.

Implement Records management.

Create Workflows, Forms, LiveReports, and WebReports. Excellent knowledge of OpenText Content Server database schema.

Monitor OpenText Content Server performance, troubleshoot issues, and apply patches, fixes, and security updates.

Ensure high availability, scalability, and security of the OpenText platform.

Automate routine administrative tasks and optimize system processes.

Perform application installation and configuration on agency-owned server hardware, for Development, Test, and Production environments.

Support weekend Production releases/patches and provide a Software Release Management task plan in coordination with the OpenText Application Developer.

Establish design criteria to accommodate legislation, mission, or functional program requirements changes.

Support a smoke testing plan in conjunction with the application developer and quality assurance analysts.

Provide end-user support, including troubleshooting system access issues, document workflows, and permissions.

Assist business users in leveraging OpenText functionalities for document management, collaboration, and business process automation.

Develop and deliver training materials, documentation, and knowledge base articles.

Support the integration of other client/server and web-based systems with OpenText systems.

Develop and maintain custom scripts, workflows, and APIs to extend OpenText functionality.

Work with developers and business teams to configure metadata models, workflows, and access controls.

Conduct feasibility studies from design, implementation, and post-implementation perspectives, for all new project initiatives.

Implement role-based access controls, authentication mechanisms, and security best practices.

Ensure compliance with data governance, retention policies, and regulatory requirements.

Conduct system audits, generate reports, and support internal/external compliance audits.

Work closely with IT teams, business stakeholders, and external vendors to support OpenText initiatives.

Participate in system upgrades, migrations, and new feature implementations.

OpenText System Administrator Job Description Required Qualifications & Skills

Strong experience with OpenText Content Server, Extended ECM, Archive Server, and other OpenText modules.

Hands-on expertise with OpenText Directory Services (OTDS) and authentication mechanisms.

Proficiency in OpenText Web Services (REST, SOAP), OScript, and database management (Oracle, SQL Server).

Knowledge of enterprise IT environments, Windows/Linux servers, and cloud-based OpenText deployments.

Experience with integration tools such as OpenText AppWorks, OpenText API, and third-party connectors.

Understanding of document lifecycle management, records management, and information governance.

Prior experience with enterprise ECM migrations and upgrades.

Excellent problem-solving, analytical, and troubleshooting skills.

Strong communication and collaboration abilities to work with IT teams and business users.

Ability to manage multiple tasks and projects in a fast-paced environment.

Detail-oriented with a strong focus on system reliability and security.

Quickly adapt to the needs of the project and pace of the work.

OpenText certifications (e.g., OpenText Content Server Administrator, OpenText Extended ECM).

Experience with OpenText Cloud or hybrid deployments.

Knowledge of scripting languages (PowerShell, JavaScript, Python, HTML, CSS) for automation.

Education:

Bachelor s Degree from an accredited college or university in Computer Science, Systems Analysis, Information Systems or a related field.

A Master s Degree in a related field of information technology is preferred. Skills and Experience:

At least eight (8) years of experience in information technology systems analysis and support.

The successful candidate will have at least five (5) years of experience in designing and supporting enterprise-level OpenText implementations using OpenText Content Suite.

Must have three (3) years of computer experience in at least two of the following disciplines: system analysis, system programming, application programming, and equipment analysis.

At least one (1) year of experience developing applications using advanced technologies, including Internet protocols or web-based technology. Technologies include OScript, HTML, CGI applications, PERL or JavaScript, and Java.

At least seven (7) years of experience with Java.

Possess a broad knowledge of data sources, data flow, and system interactions of other enterprise applications (such as SAP, Oracle, Microsoft) with the OpenText platform.

Demonstrated ability to develop software release management task plans and operational documentation.

Ability to represent the OpenText platform team in the Change Advisory Board meetings and follow Change, Configuration, and Release Management processes

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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