OpenText LRE (Loadrunner Enterprise) Tools Engineer

System One; Sully Square (VA); Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a talented Tools Engineer to join their remote team. In this role, you'll serve as a Subject Matter Expert for various tools, managing and troubleshooting while implementing upgrades and patches. Your attention to detail and system administration expertise will be key in ensuring smooth operations. This position offers the chance to work with cutting-edge technologies like OpenText Loadrunner and Splunk, while also honing your skills in automation and scripting. If you're a self-starter with strong communication skills, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• Manage and troubleshoot multiple tools as a Subject Matter Expert.
• Follow ITSM processes for installs and validations.

Responsibilities

• Support multiple tools and implement releases/patches/upgrades.
• Update documentation and manage change/incident tickets.

Skills

Attention to detail

System administration (Windows, Solaris, RHEL)

Scripting (.bat and .sh)

Investigation and troubleshooting skills

Professional communication skills

Automation tools experience

Knowledge of OpenText, Splunk, IBM tools

AWS Certification

MS Office proficiency

Education

College degree

5-10 years of technical experience

Tools

OpenText Loadrunner Enterprise

Splunk UF

IBM License Metric Tool

Job description

OpenText LRE (Loadrunner Enterprise) Tools Engineer
100% Remote
US Citizenship is Required per government contract
Must be able to obtain Public Trust clearance

Description:
Tools team member to support multiple tools within account working as a ‘Subject Matter Expert’ (SME). The position requires the ability to manage and troubleshoot as well as plan and implement releases/patches/upgrades. The tool SME updates documentation, manages (create/update/close/resolve) change/incident tickets. SME follows ITSM processes for tasks to complete installs and validations.

Tools include:
• OpenText Loadrunner Enterprise.
• Splunk UF (agents only).
• IBM License Metric Tool.
• Installation of other agents utilizing automation jobs.

Qualifications/Responsibilities:
Skills needed to support the role include:
• Attention to detail.
• System administration experience for Windows, Solaris and RHEL OS
• Scripting (.bat and .sh)
• Knowledge of java and perl a plus
• Strong investigation and troubleshooting skills
• Must be a self-starter and work with limited direction
• Professional communication skills both written and verbal
• Experience with automation tools and updating/creating/running jobs
• Knowledge of OpenText, Splunk and IBM tools a plus
• AWS Certification and knowledge of tools a plus
• College degree or 5-10 years of technical experience
• Proficient with MS Office: Word, Excel, Outlook, PowerPoint
• Must be a U.S. Citizen

#M2

Ref: #850-Rockville (ALTA IT)