OPENER Front Desk

Retro Fitness; Neptune Township (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading fitness center as a Front Desk employee, where you'll greet members and ensure a positive experience. This full-time role values communication and customer service. Ideal candidates are friendly, punctual, and detail-oriented, with a passion for fitness.

Qualifications

• Positive, upbeat personality required.
• Effective communication skills with customers and coworkers.

Responsibilities

• Greeting and checking in members.
• Resolving member issues and selling merchandise.
• Maintaining a safe and clean environment.

Skills

Communication

Customer Service

Multi-tasking

Education

CPR/AED Training

Job description

Join us for the OPENER Front Desk role at Retro Fitness

We are seeking a friendly and team-oriented individual to be the face of Retro Fitness. As a Front Desk employee, you will greet members, assist with check-ins, and ensure a positive experience for all visitors. The role requires excellent communication skills and a positive attitude.

Core Values

Live by the RETRO values: integRity, dEdication, consisTency, expeRience, and innOvation!

Requirements

• Positive, upbeat personality
• Effective communication skills with customers, coworkers, and managers
• Ability to multi-task and customer service oriented
• Punctuality, responsibility, and attention to detail
• CPR/AED training preferred
• Prior retail sales experience preferred
• Successful completion of all Retro University courses

Work Environment

Inside the Retro Fitness outlet with varying hours including mornings, evenings, and weekends.

Supervision

Supervised by the Retro Fitness General Manager.

Responsibilities

• Greeting and checking in members
• Resolving member issues
• Membership sales and retention
• Selling merchandise like smoothies, drinks, and Pro Shop items
• Maintaining a safe and clean environment
• Performing downtime tasks such as facility upkeep
• Opening and closing the facility as scheduled
• Adhering to company policies and dress code

Dress Code

Staff shirt with khaki or black athletic pants, sneakers; no boots, heels, open-toe shoes, or sandals. Employees should be well groomed and neat.

Shift Requirements

• Opening staff to arrive 15 minutes early for preparations
• Closing staff to close at the scheduled time

Additional Details

Position is full-time, not applicable for seniority level, in the 'Other' job function within the 'Restaurants' industry. Referrals can improve your chances of interviewing.