Open/Close Shift Manager

The Wendy's Company; Ames (IA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the fast-food industry is seeking an Open/Close Shift Manager to supervise shifts, ensure food safety, and mentor crew members. This full-time role offers opportunities for advancement and benefits including medical coverage and paid vacation. Ideal candidates will have restaurant experience and strong multitasking skills.

Benefits

Direct Deposit

Free Meals

Pay for Grades

Paid Vacation

Performance Reviews and Wage Increases

Medical, Dental, and Vision Benefits

On-the-Job Training

Advancement Opportunities

Team Environment and Recognition

401(k) (not matched)

Shoe Credits

Qualifications

• Must be 18+ and pass background/drug tests.
• Restaurant experience preferred.
• ServSafe certification required if not already certified.

Responsibilities

• Supervise and coordinate opening and closing responsibilities.
• Train and monitor crew on food safety procedures.
• Manage cash registers and oversee daily operations.

Skills

Multitasking

Teamwork

Professionalism

Customer Focus

Physical Ability

Education

High School Diploma or GED

Job description

Join to apply for the Open/Close Shift Manager role at The Wendy's Company.

As an Open/Close Shift Manager, you will supervise, coordinate, and delegate opening and closing responsibilities and procedures. Your team will rely on you to ensure compliance with timely opens and closes, cleanliness, food safety, and line prep and setup. You will lead in creating a productive, clean, safety-conscious, and friendly work environment. Mentoring and developing crew members and Team Trainers will be part of your role. Additionally, you will collaborate with other restaurant management to identify opportunities to optimize efficiency and maximize profitability.

Responsibilities Include

1. Training, monitoring, and reinforcing food safety procedures with crew members.
2. Acting as Cash Manager when needed, including setting up cash registers, reconciling cash drawers, and verifying safe cash at open, close, and shift change.
3. Serving as Operations Leader, overseeing shifts and executing the Daily Operations Plan as necessary.
4. Performing walk-throughs to ensure the restaurant is ready for opening, closing, and rush periods.
5. Using flow charts and checklists to ensure timely opens, closes, and post-rush activities, while maximizing labor efficiency.
6. Training, developing, and communicating with crew members and Team Trainers through various methods to maximize retention.
7. Ensuring quality, production, and service standards are met, and maintaining a safe, efficient, and professional environment.
8. Executing shift-specific procedures according to the Daily Operations Plan and maintaining proper crew coverage.
9. Following up on Voice of the Customer reports to resolve issues.
10. Monitoring and managing labor, including employee breaks and shift labor adjustments.
11. Controlling food costs by tracking waste and conducting daily inventory counts.
12. Executing cleaning schedules, coaching crew members, and ensuring cleanliness standards.
13. Additional benefits and requirements include:

• Direct Deposit
• Free Meals
• Pay for Grades
• Paid Vacation
• Performance Reviews and Wage Increases
• Medical, Dental, and Vision Benefits
• On-the-Job Training
• Advancement Opportunities
• Team Environment and Recognition
• 401(k) (not matched)
• Shoe Credits

Qualifications include a High School Diploma or GED, must be 18+, pass background and drug tests, with restaurant experience preferred. Skills required include multitasking, teamwork, professionalism, customer focus, and physical ability to perform job duties.

Must obtain ServSafe certification if not already certified.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Healthcare, Non-profit, Government