Open Area License Services Team Lead (HYBRID)

Prattwhitney; Tucson (AZ); Hybrid; USD 108,000 - 205,000; Full time

Benefits offered by this job

medical

dental

vision

life insurance

short-term disability

long-term disability

401(k) match

flexible spending accounts

flexible work schedules

employee assistance program

Employee Scholar Program

parental leave

paid time off

holidays

incentive compensation programs

Job summary

RTX is seeking an Open Area License Services Team Lead in the U.S. to oversee licensing platforms across Windows and RHEL. The hybrid role collaborates with engineering tool owners, cybersecurity, and infrastructure teams to ensure compliant, reliable service delivery and modernization.

The candidate will drive automation, usage analytics, and governance, while building dashboards with Power BI and Python. Leadership and licensing expertise are essential for success in this dynamic environment.

Qualifications

• University degree or equivalent with 5+ years of relevant experience.
• Advanced degree in a related field with 3+ years experience.
• Experience administering Windows Server and RHEL environments.
• Demonstrated leadership in technical operations or service delivery.
• Experience managing engineering license servers and scripting (PowerShell, Bash, Python).
• Ability to obtain and maintain a U.S. Government Security Clearance.
• U.S. citizenship is required to access certain systems.

Responsibilities

• Lead license server operations, entitlement workflows, troubleshooting, and lifecycle management.
• Collaborate with tool owners, cybersecurity, and infrastructure teams on requirements and roadmaps.
• Optimize Windows Server and RHEL licensing environments with monitoring and analysis.
• Oversee governance, audits, forecasting, and compliance for licensing processes.
• Drive modernization with automation, reporting improvements, and documentation standards.
• Build dashboards using Power BI, Python, or PowerApps for visibility and decisions.
• Maintain workflows and change-tracking with Jira, Confluence, and SharePoint.
• Support license-related audits and transition/migration initiatives across engineering groups.
• Manage dongle-based licensing hardware and decommission legacy systems.
• Provide direction and enable team collaboration and continuous improvement.

Skills

Leadership

Windows Server

RHEL

License servers

Scripting

PowerShell

Bash

Python

Auditing

Agile

Jira

Confluence

Power BI

SharePoint

Education

Bachelor's degree or equivalent

Advanced degree in a related field

Tools

Jira

Confluence

SharePoint

Power BI

Job description

Date Posted: 2026-09-30

Country: United States of America

Location: US-AZ-TUCSON-M10 ~ 3360 E Hemisphere Loop ~ BLDG M10

Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

The Open Area License Services Team Lead oversees administration, optimization, and lifecycle management of engineering software licenses across Windows, Linux, and specialized ecosystems. This role serves as the primary interface for engineering tool owners and partner organizations, ensuring reliable service delivery, compliance alignment, and continuous modernization of licensing platforms.

What You Will Do:

• Lead license server operations, entitlement workflows, troubleshooting, and lifecycle management, ensuring stable availability of engineering tools.
• Coordinate with engineering tool owners, cybersecurity, and infrastructure teams to define requirements, resolve issues, and support roadmap planning.
• Optimize Windows Server and RHEL-based licensing environments through configuration management, monitoring, and root‑cause analysis.
• Oversee onboarding, usage analytics, forecasting, compliance validation, audit readiness, and end‑to‑end governance of licensing processes.
• Drive modernization initiatives including automation, reporting improvements, technology updates, and structured documentation standards.
• Build and maintain operational dashboards using tools such as Power BI, Python, or PowerApps to improve visibility and decision‑making.
• Maintain workflow, documentation, and change‑tracking standards using platforms such as Jira, Confluence, and SharePoint.
• Support transition and migration initiatives, license‑related audits, and domain‑aligned compliance efforts across engineering organizations.
• Manage hardware used for dongle‑based licensing and lead decommissioning efforts for legacy systems.
• Provide direction, workload management, and support for team collaboration and continuous improvement.

Qualifications You Must Have:

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience,
• or An Advance Degree in a related field and minimum 3 years experience
• Experience administering Windows Server and RHEL environments.
• Demonstrated leadership experience overseeing technical operations or service‑delivery teams.
• Experience managing engineering license servers or enterprise licensing systems and applying scripting/automation skills (PowerShell, Bash, Python) to support operational efficiency or analytics.
• Ability to obtain and maintain a U.S. Government Security Clearance.
• U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems or sites.

Qualifications We Prefer:

• Experience supporting enterprise engineering software ecosystems or large‑scale licensing environments.
• Experience automating licensing workflows or integrating licensing systems with cloud platforms.
• Experience applying Agile or Scrum practices, including work management in Jira, Confluence, or Jira Align.
• Experience conducting usage forecasting, capacity planning, or financial analysis.
• Familiarity with dongle‑based licensing hardware (e.g., AnywhereUSB) or regulated engineering environments.
• Relocation assistance not available.

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

What We Offer:

• medical
• dental
• vision
• life insurance
• short‑term disability
• long‑term disability
• 401(k) match
• flexible spending accounts
• flexible work schedules
• employee assistance program
• Employee Scholar Program
• parental leave
• paid time off
• holidays
• annual short‑term and/or long‑term incentive compensation programs

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective‑bargaining agreement.

Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, individual performance, business unit performance, and/or the company’s performance.

This position is classified as: HYBRID: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in‑person at one of our office locations, regardless of whether the role is designated as on‑site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD.

The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.

RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry‑leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.