Open Access Counselor

Community Counseling Center of Mercer County; Hermitage (Mercer County); On-site; USD 48,000 - 72,000; Full time

Job summary

Community Counseling Center of Mercer County is seeking a qualified professional to facilitate access to services and manage data for third parties. The role supports clinical services by leading team collaboration in treatment and coordinating intake, triage, and assessments.

You will handle biopsychosocial evaluations, track the OA process, and respond to program information requests daily. The position requires a Master’s or Bachelor's with related experience and applicable clearances.

Qualifications

• Master's degree in counseling or social work or related field; or Bachelor's with training/experience in mental health/drug & alcohol fields.
• Strong oral, written and computer skills; ability to work independently.
• Act 33, Act 34, and FBI Fingerprint Clearances required.

Responsibilities

• Process intakes from initial call to assignment for outpatient services, including opening charts and triage.
• Complete required trainings: assessment, Drug & Alcohol, and procedural.
• Perform biopsychosocial assessments and MHAs for Open Access, assign diagnoses and service level.
• Track OA process to ensure each client completes steps (registration, assessments, assignments).
• Assess crisis situations requiring hospitalization and apply suicide/homicide risk tools.
• Understand liability determinations and stay current on agency liability processes.
• Attend treatment team meetings as needed to facilitate complex case assignments.
• Cover for OPMH and/or D&A therapists when unavailable.
• Provide individual and/or group therapy in OPMH and/or D&A programs.
• Respond to requests for program information from internal/external sources daily.
• Enter D&A information into the state's WITS system.
• Work at satellite offices as required.
• Maintain CCC policies, confidentiality, and professional demeanor; adhere to procedures; perform other duties.

Skills

Oral communication

Written communication

Computer skills

Independent work

Education

Master's degree in counseling or social work

Bachelor's degree with related training

Job description

POSITION: Responsible for facilitating access to services, managing and communicating service-related data to third parties, coordinating team communication with outside entities, and ensuring retention in treatment. This position supports clinical services by taking a lead role in actively encouraging a team approach to treatment.

QUALIFICATIONS: A Master's degree in counseling, social work, or a related field. Or a Bachelor's degree with training and experience in the mental health/drug & alcohol fields. Must have good oral, written and computer skills. Ability to work independently. Act 33, Act 34, and FBI Fingerprint Clearances required.

DUTIES/RESPONSIBILITIES

• 1. Process intakes from the initial call to assignment for outpatient services including opening charts and completing the triage. Clinical review with Clinical or D&A Director for case assignments if necessary.
• 2. Completion of required trainings: assessment, Drug & Alcohol, and procedural.
• 3. Completion of Biopsychosocial assessments and MHAs for Open Access, including assignment of diagnosis, level of service, and other recommendations for treatment.
• 4. Track the OA process, assuring each client completes the process. (included but not limited to; registration, WITS, assessments, assignment and connection to services).
• 5. Understanding of crisis situations requiring further assessment for hospitalization. Ability to learn and apply suicide and homicide risk assessment tools and procedures and make recommendations accordingly.
• 6. Knowledge of liability determinations, ability to complete liabilities and registrations, and must remain current on any changes to agency liability process.
• 7. May attend treatment team meetings as needed to assist in facilitating case assignments for complex cases.
• 8. Covers for OPMH and/or D&A therapists when they are unavailable.
• 9. Manages a caseload of clients and provides individual and/or group therapy in the OPMH and/or D&A programs.
• 10. Responds to requests for information on programs and services both internal and external on a daily basis.
• 11. Entering of D&A information into the state's WITS system
• 12. Work at satellite offices is required.
• Maintains and upholds Community Counseling Center's policies, respects confidentiality, and exhibits a professional demeanor at all times while at work.
• Adheres to agency policies and procedures/job duties or will be subject to disciplinary action.
• Performs other duties as assigned.
• Can perform the essential functions of this position with reasonable accommodations, if necessary.
• Participates in CCC CQI plan to ensure quality of service to CCC consumers.