Onsite Trust Officer: KYC/AML & Account Oversight

BitGo; Sioux Falls (SD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Stock options

Health insurance

Job summary

BitGo Trust Company is seeking a Trust Officer to support onboarding, KYC reviews, and trust account administration in Sioux Falls, SD. You will report to the Director of Trust Administration and help ensure regulatory compliance across client life cycles.

Responsibilities include managing trust accounts, conducting onboarding reviews, coordinating with Compliance and Legal, and maintaining strong client relationships in a fast-paced digital-first environment.

Qualifications

• Bachelor’s Degree required; advanced degree or certification preferred.
• 4+ years of client-facing experience, with 1+ years in trust administration, wealth management, or financial services.
• Experience conducting KYC reviews and onboarding high-net-worth or institutional clients.
• Working knowledge of BSA/AML, CIP, FATF guidance and trust acceptance principles.

Responsibilities

• Manage the full lifecycle of trust accounts from onboarding to termination.
• Perform client onboarding reviews including identity verification and risk assessments.
• Contribute to account acceptance ensuring compliance with internal and regulatory standards.
• Collaborate with Compliance, Legal, and Risk teams on AML and trust policies during onboarding.
• Maintain strong client relationships by providing responsive service throughout the customer journey.
• Participate in trust distributions and review of trust documents.
• Conduct annual and periodic trust account reviews for compliance and accuracy.
• Stay up-to-date on laws, trust regulations, and BitGo products/services.
• Escalate unusual activity or document deficiencies for review.

Skills

Client relationship management

KYC onboarding

Regulatory knowledge

Communication skills

Attention to detail

Education

Bachelor’s Degree; advanced degree or certification preferred

Tools

Persona onboarding platform

Job description

BitGo Trust Company is seeking a Trust Officer to support onboarding, KYC reviews, and trust account administration in Sioux Falls, SD. You will report to the Director of Trust Administration and help ensure regulatory compliance across client life cycles.

Responsibilities include managing trust accounts, conducting onboarding reviews, coordinating with Compliance and Legal, and maintaining strong client relationships in a fast-paced digital-first environment.