Onsite Teller: Growth, Benefits & Incentives

Tri Counties Bank; Chico (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

Tri Counties Bank is hiring a Teller in Chico, CA. The role focuses on handling customer transactions, cash handling, and cross-selling banking products while delivering excellent service in a fast-paced branch environment.

The position requires a high school diploma or GED, strong communication skills, PC proficiency, and completion of the bank’s product and sales training. Compensation includes an hourly rate with incentive opportunities.

Qualifications

• High school diploma or GED required.
• Effective selling and cross-selling skills.
• Excellent written and verbal communication skills.
• Ability to utilize personal computers and Windows based programs.
• Able to successfully complete Bank’s product and sales training courses.

Responsibilities

• Handles customer service transactions, such as receiving and disbursing funds, posting deposits and withdrawing funds.
• Provides information and assistance in researching customer problems, balances a cash drawer daily and answers customer inquiries.
• Probes for customer financial needs and recommends bank products and services.
• Refers retail loan and deposit products.
• Meets referral goals as assigned.
• Provides prompt, efficient and friendly service to Bank customers ensuring that all customer transactions are handled timely and accurately according to guidelines.
• Ensures that cash and security procedures are followed accounting for assigned cash.
• Balances cash drawer and maintains drawer within limits.
• Completes necessary documentation and data entry.
• Processes all deposit and loan transactions.
• Makes outbound calls to new and existing customers to maintain contact and satisfy servicing needs.
• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws.

Skills

Sales & cross-selling

Communication skills

PC proficiency

Bank product knowledge training

Education

High school diploma or GED

Tools

Desktop Teller

Signature

Verafin

Nautilus

Salesforce

BackCounter

CurrencyTeller

Outlook

UltiPro

Job description

Tri Counties Bank is hiring a Teller in Chico, CA. The role focuses on handling customer transactions, cash handling, and cross-selling banking products while delivering excellent service in a fast-paced branch environment.

The position requires a high school diploma or GED, strong communication skills, PC proficiency, and completion of the bank’s product and sales training. Compensation includes an hourly rate with incentive opportunities.