Senior Teller

Tri Counties Bank; Auburn (CA); Sur place; USD 27 000 - 32 000; Plein temps

Résumé du poste

Tri Counties Bank in California is seeking a Senior Teller to serve branches as a lead teller, guiding teller line activities and delivering financial solutions to customers.

The role emphasizes teamwork, meeting referral goals, adherence to cash handling and security procedures, and providing friendly, efficient service, with incentive opportunities and compensation aligned to our pay scale.

Qualifications

• High school diploma or GED required.
• Previous teller experience required.
• Ability to lead and direct others.
• Knowledge of branch operations preferred.
• Knowledge of bank products and services.
• Excellent verbal and written communication skills.
• Ability to utilize PCs and Windows-based programs.

Responsabilités

• Participates in daily team huddles and one-on-one debrief with Assistant Branch Manager.
• Meets referral goals as assigned.
• Mentors referral team members and coaches performance.
• Ensures cash and security procedures are followed and cash accounted.
• Provides prompt, efficient and friendly service to Bank’s customers.
• Supports generating sales and referrals for loans, deposits, investments and related products.
• Makes outbound calls to new and existing customers to maintain contact and servicing needs.

Connaissances

Excellent verbal and written коммуника

Lead and direct others

Customer service

Referral/sales knowledge

Cash handling

Communication skills

PC/Windows programs

Formation

High school diploma or GED

Outils

Windows-based programs

Description du poste

Come to work for a company you can be proud to work for...and enjoy fantastic, comprehensive benefits.

The hiring range for this opportunity is $19.63 to $23.00 per hour along with incentive opportunities, creating a competitive total compensation package based on our pay scale, and may be modified by location and is commensurate with qualifications and experience.

POSITION SUMMARY

The Senior Teller serves branches in a broad-based, overall “utility” type role. Participates in, as well as directs, customer service activities under the direction of the Assistant Branch Manager. Acts as lead teller, responsible for teller line activities and activities which support identifying financial solutions for customers.

MAJOR RESPONSIBILITIES

• Participates in daily team huddles and one-on-one debrief with Assistant Branch Manager.
• Meets referral goals as assigned.
• Proactively partners and assists Assistant Manager in referral coaching and mentoring of referral team members.
• Ensures that cash and security procedures are followed accounting for assigned cash.
• Provides prompt, efficient and friendly service to Bank’s customers.
• Supports the Assistant Branch Manager in generating sales and referrals for loans, deposits, investments and Bank’s other related products and services.
• Makes out-bound calls to new and existing customers to maintain contact and satisfy servicing needs.

OTHER RESPONSIBILITIES

• Assists other branch staff members when necessary.
• Ensures branch compliance with audit and regulatory procedures to minimize and control operating losses.
• Assists in processing ATM (including balancing machine) and Night Drop.
• As assigned approves daily reports.
• As assigned may sign various management reports.
• May have and be assigned over-draft authority.
• Maintains a current understanding of Bank procedures and policies.
• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.
• Performs other work-related duties as assigned.

EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED

• High school diploma or GED required.
• Previous experience in a teller role required.
• Ability to lead and direct others.
• Knowledge of all phases of branch operations preferred.
• Knowledge of all Bank’s products and services.
• Excellent verbal and written communication skills.
• Ability to utilize personal computers and Windows based programs.

PHYSICAL REQUIREMENTS

• May be required to lift up to 25 pounds.

Company Profile

Established in 1975, Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares (NASDAQ: TCBK) headquartered in Chico, California with corporate offices in Roseville, South San Francisco, and Bakersfield, with assets of nearly $10 billion and 50 years of financial stability.

Tri Counties Bank is dedicated to providing exceptional service for individuals and businesses throughout California with more than 75 locations, advanced mobile and online banking, and access to approximately 40,000 surcharge-free ATMs nationwide.

As California's Local Bank, Tri Counties Bank prioritizes serving clients with local bankers and local decision-making, backed by corporate philanthropy, community engagement, employee volunteerism and investments. Recognized by various publications as among the Top Workplaces and Best Banks, Tri Counties Bank recruits and retains diverse and talented team members.

Tri Counties Bank is an affirmative action and equal opportunity employer, Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Disability/Veteran.

Careers-TCB-Notice-of-Collection.pdf

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.