Onsite Systems BA & QA Analyst (Tallahassee)

My Florida CFO; Tallahassee (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

The Florida Department of Children and Families is seeking a detail-oriented Systems Project Analyst (OPS) to join the Office of Information Technology Services in Tallahassee. The role blends business analysis and quality assurance to translate needs into functional solutions, develop requirements, and oversee test planning and execution.

As a liaison among business, IT, and vendors, you will craft user stories, process flows, and traceability; manage defects; support UAT; and help ensure

Qualifications

• Bachelor's degree in business administration, information technology, or a related field or 2+ years of experience in a business analysis or quality assurance role.
• Strong analytical skills, excellent communication and interpersonal skills, proficiency in quality assurance methodologies, and familiarity with the SDLC and Agile methodologies.
• Experience using DevOps, Jira or other project management tools.

Responsibilities

• Serve as liaison between business and IT teams to translate needs into functional specifications.
• Develop and maintain business requirements, user stories, process flows, and traceability documentation.
• Design, execute, and manage test plans, cases, and scripts; oversee defect tracking and resolution.
• Support user acceptance testing and ensure enhancements comply with policies and quality standards.
• Monitor system performance, risks, and opportunities for improvement with stakeholders and vendors.

Skills

SDLC knowledge

Agile methodologies

Systems analysis

Business analysis

Quality assurance

Test planning

Documentation writing

Communication skills

Requirements gathering

Education

Bachelor's degree in business administration / information technology

2+ years BA or QA experience

Tools

Jira

DevOps

Job description

The Florida Department of Children and Families is seeking a detail-oriented Systems Project Analyst (OPS) to join the Office of Information Technology Services in Tallahassee. The role blends business analysis and quality assurance to translate needs into functional solutions, develop requirements, and oversee test planning and execution.

As a liaison among business, IT, and vendors, you will craft user stories, process flows, and traceability; manage defects; support UAT; and help ensure