Onsite Systems Administrator - TS/SCI Clearance

Envision Innovative Solutions; Columbia (MD); Hybrid; USD 80.000 - 110.000; Vollzeit

Zusammenfassung

Envision Innovative Solutions seeks a motivated Systems Administrator to join our team in Columbia, Maryland onsite. The role supports Tier I/II help desk activities, and duties span UNIX and Windows OS administration, network components, and device management.

Required are 5 years of related experience and a technical bachelor's degree or equivalent substitution. A current TS/SCI with Polygraph is required for this role.

Qualifikationen

• 5 years' related experience.
• Bachelor's degree in a technical discipline or five years of SA experience may substitute for a degree.

Aufgaben

• Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for client/server/storage/network devices, mobile devices, etc.
• Communicates status to agency management and internal customers.
• Configures and manages UNIX and Windows operating systems and installs/loads OS software, troubleshoots, maintains integrity and configures network components.

Kenntnisse

Help Desk

Escalation

Problem Solving

Customer Service

Tier I/II Support

Ausbildung

Bachelor's degree in a technical discipline

Tools

UNIX

Windows Server

Networking equipment

Monitoring tools

Jobbeschreibung

Envision Innovative Solutions seeks a motivated Systems Administrator to join our team in Columbia, Maryland onsite. The role supports Tier I/II help desk activities, and duties span UNIX and Windows OS administration, network components, and device management.

Required are 5 years of related experience and a technical bachelor's degree or equivalent substitution. A current TS/SCI with Polygraph is required for this role.