OnSite Specialist- Temple, TX

Stryker Group; Temple (TX); On-site; USD 29,000 - 40,000; Full time

Job summary

Stryker Group is seeking an Endoscopy OnSite Specialist to support surgical teams with equipment readiness and seamless procedural flow. You will manage sterile processing, anticipate device needs during procedures, and troubleshoot issues to maintain high service reliability.

The role requires strong analytical and communication skills, the ability to work rotating shifts, and occasional travel to other accounts. Training on Stryker products is provided to stay current with new technologies.

Qualifications

• High School Diploma or equivalent required.
• CRCST certification within 6 months may be required for Sterile Processing roles.
• Strong analytical, problem-solving, and time-management skills.

Responsibilities

• Prepare, manage, and maintain surgical equipment and disposables for each procedure.
• Support OR teams during procedures by anticipating device needs and adjustments.
• Troubleshoot routine and complex equipment issues to minimize downtime.
• Collaborate with surgeons and OR staff to deliver excellent service and build relationships.
• Maintain documentation of equipment usage, performance metrics, and account updates.

Skills

Customer service

Analytical skills

Time management

Communication skills

Travel readiness

Education

High School Diploma or equivalent

CRCST certification

Tools

Microsoft Office

Job description

As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care.

What You Will Do

• Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions.
• Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience.
• Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime.
• Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships.
• Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service.
• Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use.
• Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer-focused mindset.
• Provide flexible coverage, including rotating schedules, on-call, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel.

What you will need:

Preferred Qualifications

• Bachelor’s or Associate’s degree, or equivalent certifications.
• 1+ year of experience in customer service, technical assistance, clinical support, supporting sterile workflow operations, or operating room environments.
• Knowledge of anatomy, surgical procedures, and instrumentation.
• HSPA/CRCST certification (required within 6 months for Sterile Processing roles; renewed annually).

Required Qualifications

• High School Diploma or equivalent.
• 0+ years of related work experience.
• Ability to work rotating schedules, including on-call, overnight, and weekend shifts, and maintain readiness to arrive within 45 minutes when on call.
• Ability to lift up to 50 lbs occasionally and 20 lbs frequently; ability to stand, walk, bend, stoop, and use fine motor skills for extended periods.
• Visual acuity (corrected), color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation.
• Strong analytical, problem-solving, and time-management skills with the ability to make independent decisions in high-pressure environments.
• Ability to clearly explain and follow detailed guidelines and procedures.
• Proficiency with basic computer applications (e.g., Microsoft Office) and strong interpersonal, verbal, written, and organizational skills.
• Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.

Scope of Work Summary (Sterile Processing Department – SPD):

Core Responsibilities:

• Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
• Perform in-line function testing (leak, sharpness, insulation, or power checks).
• Wrap and containerize sets for sterilization per IFU.
• Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.
• Facilitate repairs, replacements, and instrument tracking per hospital protocols.
• Communicate with SPD and OR leaders regarding equipment readiness and process improvements.

Certifications:

• CRCST required within 6 months of hire (per Stryker and state legislation).
• Ongoing annual continuing education required.

Scope of Work Summary (High-level Disinfection & Endoscope Management):

Core Responsibilities:

• Transport used scopes and probes safely between procedural areas and reprocessing sites.
• Perform leak testing, manual cleaning, and automated or manual HLD.
• Validate and document all HLD cycles and labeling.
• Return processed scopes/probes to designated storage locations.
• Maintain communication with clinical departments regarding instrument availability.

Certifications:

• CER certification required within 6 months (or per state legislation).
• Ongoing continuing education required annually.

United States of America Pay Ranges:

• USN: $21.58 - $29.20 USD Hourly

View the U.S. work location and transparency guide to find the pay range for your location.