Onsite Services Crib Associate (Full Time) Indianapolis, IN

Zoro Tools; Indianapolis (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO 18 days

Company 401(k) match

Employee discounts

Safety shoes

Job summary

Grainger’s Onsite Services Crib Associates (OSCA) role at our Indianapolis site supports warehouse and inventory tasks, order processing, picking, packing, staging and shipping to maintain inventory integrity and safe operations.

You will report to the On-Site Service Manager and collaborate with cross-functional teams to meet order readiness and customer expectations, including receiving products, performing counts and assisting with loading.

Qualifications

• High School Diploma or equivalent required.
• 1+ years of related experience preferred.
• Customer service and sales oriented mindset required.

Responsibilities

• Receive product from multiple sources, maximize cube space.
• Process backorders and ensure order readiness.
• Picks and stages customer orders to meet goals and expectations.
• Pick and prepare orders for customer, noting items removed from crib.
• Perform inventory counts to ensure accuracy.
• Grounds keeping and trash disposal to maintain a clean environment.
• Assist customers with loading product and support customer service.
• Resolve customer issues promptly to retain loyalty.

Skills

Customer service

Teamwork

Adaptability

Education

High School Diploma or equivalent

Tools

SAP

Job description

Req Number 334524

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.

Compensation:

This position is hourly. The anticipated base pay compensation range for this role is $20.15 to $25.20 per hour.

Rewards and Benefits:

• Medical, dental, vision, and life insurance coverage starts on day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided (where applicable).

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

-The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

-The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

-Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details:

Onsite Services Crib Associates (OSCA) perform warehouse and inventory management responsibilities and functions to support inventory integrity, order processing - picking, packing, staging, and shipping, and general maintenance and housekeeping responsibilities to provide a safe and clean work environment. You will report to On-Site Service Manager.

You Will:

• Receive product from multiple sources including Grainger competitors; put away product and maximize cube space
• Process backorders to fulfill customer orders and meet order ready times
• Picks & stages customer orders to achieve our goals and Customer expectations
• Pick and prepare orders for customer. (**tracking items removed from crib**)
• Perform inventory counts to ensure inventory accuracy
• Grounds keeping and trash collection/disposal to provide a clean appearance for customers and employees
• Support customer service by assisting customers picking up and loading product
• Resolve customer problems promptly in a manner to retain and promote customer loyalty

You Have:

• High School Diploma or equivalent
• 1+ years of experience in related field
• Lift 25 to 60lbs
• Operate computerized scanning equipment and PC based programs including SAP
• Customer service and sales growth oriented

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.