Onsite Services Crib Associate

Jobtailor; Rockford (IL); On-site; USD 19,286 - 24,796; Full time

Job summary

Jobtailor in Rockford, IL is seeking a Warehouse Associate to receive products from multiple sources, maximize space, and put away items. You will process backorders, pick and stage customer orders, and perform regular inventory counts to ensure accuracy.

The role requires lifting 25–60 lbs, experience with SAP or PC-based programs, and a customer-service mindset focused on accuracy and timely order fulfillment.

Qualifications

• High School Diploma or equivalent.
• 1+ years of experience in related field.
• Lift 25 to 60 lbs.
• Operate computerized scanning equipment and PC based programs including SAP.
• Customer service and sales growth oriented.

Responsibilities

• Receive and store products from multiple sources while maximizing cube space.
• Process backorders to fulfill customer orders and meet order ready times.
• Picks & stages customer orders to achieve our goals and customer expectations.
• Pick and prepare orders for customers and track items removed from crib.
• Perform inventory counts to ensure inventory accuracy.
• Grounds keeping and trash collection/disposal to provide a clean appearance for customers and employees.
• Support customer service by assisting customers picking up and loading product.
• Resolve customer problems promptly to retain and promote customer loyalty.

Skills

Customer service

Inventory management

Attention to detail

Education

High School Diploma

Tools

SAP

PC Based Programs

Job description

Responsibilities

• Receive product from multiple sources including Grainger competitors; put away product and maximize cube space
• Process backorders to fulfill customer orders and meet order ready times
• Picks & stages customer orders to achieve our goals and Customer expectations
• Pick and prepare orders for customer. (tracking items removed from crib)
• Perform inventory counts to ensure inventory accuracy
• Grounds keeping and trash collection/disposal to provide a clean appearance for customers and employees
• Support customer service by assisting customers picking up and loading product
• Resolve customer problems promptly in a manner to retain and promote customer loyalty

Requirements

• High School Diploma or equivalent
• 1+ years of experience in related field
• Lift 25 to 60lbs
• Operate computerized scanning equipment and PC based programs including SAP
• Customer service and sales growth oriented

Core Competencies

Demonstrates strong customer service skills while efficiently managing inventory and order fulfillment processes. Proficient in operating computerized scanning equipment and maintaining a clean and organized workspace.

Tools & Technologies

• SAP
• PC Based Programs