Onsite Service Engineer - OR

Atlas Copco; Hillsboro (OR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health and wellness programs

Retirement savings

Employee assistance

Career advancement opportunities

Job summary

Atlas Copco is seeking an Onsite Service Engineer to deliver frontline support for installation, commissioning, maintenance, and troubleshooting of Edwards products at Intel. This role emphasizes safety, quality, and high customer satisfaction, offering opportunities to develop engineering skills.

The ideal candidate will have a High School Diploma, with preference for an AS degree or equivalent experience. Strong customer focus and problem-solving skills are essential.

Flexible working arrangements and career advancement opportunities are offered as part of the benefits package.

Qualifications

• High School Diploma is required.
• Prefer an AS degree; full military equivalent may substitute.
• 1-3 years of relevant technical experience, preferably customer-facing.

Responsibilities

• Deliver frontline support in installation, commissioning, and maintenance.
• Work in a fast-paced environment focusing on customer satisfaction.
• Proactively seek customer feedback and provide coaching to team members.

Skills

Customer focus

Problem-solving

Technical documentation interpretation

Collaboration

Fluent in English

Education

High School Diploma

AS degree or military equivalent

Job description

As an Onsite Service Engineer, you deliver frontline support in key operational activities including installation, commissioning, maintenance and troubleshooting of Edwards products, focusing on safety and quality while maintaining a high level of customer satisfaction.

You will work in a fast-paced, demanding environment; a resilient mindset is essential, and the role offers an opportunity to learn and develop engineering skills by working on highly technical equipment.

Qualifications

• High School Diploma.
• Prefer an AS degree (full military equivalent may substitute for AS degree).
• 1-3 years of equivalent experience in relevant technical field such as electronic, mechanical, chemical, gas, refrigeration, or basic vacuum. Ideally, with customer facing experience.

Knowledge Areas/Skills

• Strong customer focus to ensure delivered solutions meet customer expectations and timeframes, while working in alignment with Edwards strategies and processes.
• Self-directed, with the ability to understand and resolve problems aligned with job responsibilities and escalates through the appropriate channels when required.
• Proactively seeks customer feedback and asks questions to understand customer ‘s business.
• Ability to share technical expertise and knowledge and provide coaching to less experienced team members.
• Collaborates and supports with team members to deliver company objectives.
• Complies with all applicable laws, policies, and standards to ensure organizational, safety and health obligations are met.
• Fluency in written and spoken English. Ability to speak distinctly and see/hear clearly.
• Able to use computer software to record data and write reports.
• Can understand and interpret technical documentation relevant to work e.g., technical drawings.

Benefits

• Company Culture and Values: In the Atlas Copco Group, we emphasize collaboration, innovation, and sustainability. Join us to be part of a team that values diverse perspectives and continuous growth.
• Benefits and Perks: Enjoy a benefits package including health and wellness programs, retirement savings, and employee assistance. We offer flexible working arrangements and career advancement opportunities. Specific benefits vary by location.
• Growth Opportunities: Access global training, mentorship, and career progression pathways to achieve your professional goals.
• Compensation Transparency: We value fairness and transparency. Our competitive salaries reflect your skills, experience, and contributions, with details provided during the hiring process.

Job Location

This position is onsite, supporting our valued customers at Intel!

Equal Opportunity Employer

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.