Onsite Representative Lead - Inventory & Customer Success

Incora

Fairfield (CA)

On-site

USD 45,000 - 65,000

Full time

14 days+
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Benefits offered by this job

Paid holidays
Floating holidays
Vacation days
Sick time
Parental leave
Discount portal
Group life insurance
STD/LTD
401K match
Employee incentive program

Job summary

Incora seeks an On-Site Representative Lead to represent the company at customer production sites, coordinating with customer reps and on-site managers to maintain and replenish locations.

Key activities include monitoring stock levels, resolving inventory discrepancies, and expediting critical needs to meet customer requirements. Strong focus on safety, communication, and continuous improvement aligns with Incora values.

Qualifications

  • High school graduate with proven customer service and interaction skills.
  • Ability to deal tactfully, confidently, and ethically with internal and external customers.
  • Excellent communication skills and a willingness to learn and grow.

Responsibilities

  • Liaison to assist in monitoring stock levels.
  • Resolving inventory and product discrepancies.
  • Expediting critical needs in support of customer requirements.

Skills

Customer service
Communication
Stock monitoring
Inventory resolution
Expedite requests

Education

High school diploma

Job description

Incora seeks an On-Site Representative Lead to represent the company at customer production sites, coordinating with customer reps and on-site managers to maintain and replenish locations.

Key activities include monitoring stock levels, resolving inventory discrepancies, and expediting critical needs to meet customer requirements. Strong focus on safety, communication, and continuous improvement aligns with Incora values.

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