Onsite Recruiter

Teleperformance; Brownsville (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid Training

Competitive Wages

Full Benefits

Paid Time Off

Wellness programs

Job summary

Teleperformance in Brownsville, TX is seeking a recruiting coordinator to manage inbound recruiting operations for a fast-paced contact center. The role focuses on screening applications, scheduling interviews, and ensuring accurate hire paperwork while maintaining professional TP representation to candidates.

Candidates should be bilingual (English/Spanish) with 2 years of recruiting and interviewing experience, strong communication, and the ability to multi-task in a dynamic environment.

Qualifications

• 2 years recruiting and interviewing experience in a high-volume setting required (3 years preferred).
• Live in commuting distance to our Brownsville, TX office.
• Bilingual English/Spanish.
• Excellent customer service skills and building rapport with employees, management and vendors.
• Excellent verbal and written communication skills.
• Must be fast learner and quick problem solver.
• Must have the ability to multi-task.
• Must have proficiency in Microsoft Office Suite of products.
• Ability to think innovatively with regard to recruiting and overall employee experience.
• Previous call center experience preferred.

Responsibilities

• Review and monitor employment applications for contact center employees.
• Maintain relationships with appropriate recruiting resources.
• Maintain professional and accurate representation of TP to candidates.
• Pre-screen applicants, schedule and conduct interviews.
• Conduct pre-employment testing, reference checks and background checks.
• Review and audit new hire paperwork ensuring completion and accuracy.
• Communicate employment offers and orientation to new employees.
• Maintain recruiting reporting and data i.e., interview/hire ratios or resource data.
• Assist in other functions as required by supervisor.
• Thrive as a team player in a fast paced, high energy, change oriented environment.

Skills

Bilingual English/Spanish

Excellent communication

Customer service

Fast learner

Multi-tasking

Recruiting experience

Interviewing experience

Microsoft Office

Team player

Problem solving

Tools

Microsoft Office Suite

Job description

Category : Human Resources

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs

TP and You

Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

PURPOSE OF POSITION

Develop, implement, assess and improve day to day operations of inbound call center in order to meet and exceed all aspects of client needs and requirements according to policies and procedures

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

• Review and monitor employment applications for contact center employees
• Maintain relationships with appropriate recruiting resources
• Maintain professional and accurate representation of TP to candidates
• Pre-screen applicants, schedule and conduct interviews
• Conduct pre-employment testing, reference checks and background checks
• Review and audit new hire paperwork ensuring completion and accuracy
• Communicate employment offers and orientation to new employees
• Maintain recruiting reporting and data i.e., interview/hire ratios or resource data
• Assist in other functions as required by supervisor
• Thrive as a team player in a fast paced, high energy, change oriented environment

• 2 years recruiting and interviewing experience in a high-volume setting required (3 years preferred)
• Live in commuting distance to our Brownsville, TX office
• Bilingual English/Spanish
• Excellent customer service skills and building rapport with employees, management and vendors
• Excellent verbal and written communication skills
• Must be fast learner and quick problem solver
• Must have the ability to multi-task
• Must have proficiency in Microsoft Office Suite of products
• Ability to think innovatively with regard to recruiting and overall employee experience
• Previous call center experience preferred

• Excellent attendance history is required
• Must pass background and drug tests

BEST Skills

• Process Excellence
• Collaboration
• Communication
• Emotional Intelligence
• Open-Mindedness
• Critical Thinking
• Solution Orientation
• Entrepreneurship
• AI Proficiency
• Data Literacy

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

TP is an Equal Opportunity Employer