Onsite Quality Control Technician - Data & Docs

RightDirection Technology Solutions, LLC.; Alexandria, Northern (VA, KY); Hybrid; USD 50,000 - 67,000; Full time

Benefits offered by this job

Benefits

Job summary

RightDirection Technology Solutions, LLC. seeks a Quality Control (QC) Technician to support the National Technical Information Service (NTIS) in Alexandria, VA. The role is onsite, full-time with standard hours and a background check; training and equipment are provided.

Responsibilities include QC for software quality, documentation updates, and collaboration with the USG Program Manager to resolve issues while ensuring compliance with SSA source files and project plans.

Qualifications

• US citizen required.
• HS diploma or GED preferred.
• Strong English communication skills.
• Able to pass extensive background check.

Responsibilities

• Conduct Quarterly Reviews of product types
• Measure and validate software quality via QC Module
• Identify and documents program defects; researches root causes, and ensure corrective actions are taken
• Verify that system coding match client provided requirements; and ensure QC procedures are followed and met
• Collaborate with the USG Program Manager in resolving identified quality control issues by reviewing reports provided by SSA and generated production reports
• Review alternate formats in accordance with the requirements document; and complete a random selection of daily production of large print and braille during Joint Venture Partner (JVP) site visit
• Update project documentations (i.e. Technical plan, Quality Management Plan, QC Processes Mail plan, Communication plan, Change Management Plan)
• Conduct Inspection of Data and Audio CD notices, while ensuring Audio and Data Files are identical to the SSA Source file document
• Perform Post production quality reviews on a minimum of 10% of the weekly notice count for audio and data CD.

Skills

Attention to detail

Strong oral and written English

US Citizenship

Education

High school diploma or GED

Job description

RightDirection Technology Solutions, LLC. seeks a Quality Control (QC) Technician to support the National Technical Information Service (NTIS) in Alexandria, VA. The role is onsite, full-time with standard hours and a background check; training and equipment are provided.

Responsibilities include QC for software quality, documentation updates, and collaboration with the USG Program Manager to resolve issues while ensuring compliance with SSA source files and project plans.