Onsite QA Auditor – ISO 9001 & CAPA Lead

Catapult Employers Association; Charlotte (NC); On-site; USD 80,000 - 95,000; Full time

Job summary

SATO America, LLC is seeking a Quality Specialist for an onsite role in Charlotte, NC. You will maintain the QMS, ensure regulatory compliance, and support supplier quality oversight, document control, and continuous improvement initiatives.

The position emphasizes non-conformance management, internal and supplier audits, and collaboration with cross-functional teams to sustain ISO 9001, cGMP and EHS standards across the organization.

Qualifications

• High School Diploma or GED is required.
• 3-5 years’ proven experience in Quality Assurance or Regulatory Compliance in a manufacturing environment.
• Internal auditor certification (CIA/CQA) is required.
• ISO 9001/13485/22000 training or certification is required.
• Experience with non-conformance investigations and CAPA management.
• Working knowledge of ISO 9001-certified QMS.
• Strong writing and communication skills are essential.
• Proficient with MS Office including Excel, Power Point and Visio.
• Detail-oriented, self-motivated, and flexible scheduling.
• Ability to travel 25-50% as needed.

Responsibilities

• Lead non-conformance investigations and CAPA implementation.
• Plan and conduct internal audits across departments per ISO 9001 QMS.
• Support regulatory inspections (UL, FSC, etc.) and customer audits.
• Maintain controlled ISO 9001 QMS documentation and records.
• Promote safety and quality culture; support EHS and continuous improvement.

Skills

Detail oriented

Writing and communication

Travel flexibility

Education

High School Diploma or GED

Bachelor’s degree or equivalent in QA/Industrial field

Tools

MS Office (Excel, PowerPoint, Visio)

Job description

SATO America, LLC is seeking a Quality Specialist for an onsite role in Charlotte, NC. You will maintain the QMS, ensure regulatory compliance, and support supplier quality oversight, document control, and continuous improvement initiatives.

The position emphasizes non-conformance management, internal and supplier audits, and collaboration with cross-functional teams to sustain ISO 9001, cGMP and EHS standards across the organization.