Onsite Proton Therapy Field Service Engineer

Siemens Healthineers AG; Pennsylvania; Presencial; USD 72.000 - 99.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term disability

Short-term disability

Paid parking/public transportation

Paid time off

Paid sick and safe time

Descripción de la vacante

Varian Proton Therapy Field Service Engineers provide highly visible customer support on-site, ensuring the Proton Therapy System operates safely and effectively at customer sites such as Voorhees, NJ.

The role involves performing planned maintenance, coordinating with customers, and maintaining compliance through training and credentialing. Travel up to 30% and varied shifts are expected, with opportunities to work with Siemens Healthineers and Varian systems.

Formación

• Associate’s degree in Engineering Technologies or 2 years of related experience.
• Ability to work at heights above 20 feet or in cramped spaces.
• Fluency in English, both written and spoken.
• Must have a customer focused attitude.
• Ability to troubleshoot by utilizing technical drawings and root cause methodologies.
• Intermediate knowledge in use of mechanical and electrical tooling.

Responsabilidades

• Maintain knowledge and safety per VMS guidelines and work safely.
• Provide highly visible customer support, assisting the customer in operating the system.
• Serve as a company liaison with the customer on technical and/or administrative matters.
• Perform all operational quality checks including planned maintenance in a timely manner.
• Provide accurate, detailed and concise field service reports.
• Complete required assignments, Service Technical Bulletins and Upgrades on time.
• Complete mandatory training assignments and certifications to maintain FDA compliance.
• Become proficient with internal software applications for business and Proton System such as MS Office, SAP, Salesforce, Siemens PLC GUI and Varian tools.
• Be responsible for and/or support other field service site roles.
• Meet Vendor Credentialing requirements for client site access.
• Credentialing may include ID, background checks, immunizations, TB testing, healthcare trainings.
• Position requires availability for 1st/2nd/3rd shifts or compressed schedules; weekends possible.
• Up to 30% Travel may be expected.

Conocimientos

Fluency in English

Customer focus

Troubleshooting

Educación

Associate’s degree in Engineering Technologies

2 Years of prior applicable experience in military or high tech industry

Herramientas

Microsoft Office Suite

SAP

Salesforce

Siemens PLC GUI

Varian Treatment Control applications

Digital Multi-Meter

Oscilloscopes

Descripción del empleo

Varian Proton Therapy Field Service Engineers provide highly visible customer support on-site, ensuring the Proton Therapy System operates safely and effectively at customer sites such as Voorhees, NJ.

The role involves performing planned maintenance, coordinating with customers, and maintaining compliance through training and credentialing. Travel up to 30% and varied shifts are expected, with opportunities to work with Siemens Healthineers and Varian systems.