Onsite Process Engineer

AIXTRON INC; Santa Clara (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

AIXTRON INC is seeking an Onsite Process Engineer to develop, set up, and optimize CVD process recipes and semiconductor equipment at customer locations in the USA, under on-site services or key account support.

The role entails coordinating technical and administrative activities, implementing process parameters, and providing 24/7 service coverage. Travel up to 75% domestically and internationally may be required.

Qualifications

• BS, MS/ME, or PhD in Chemistry, Physics, or Electrical/Materials Engineering.
• 3+ years in MO/CVD Technology/Process or related semiconductor processing.
• 3+ years in compound semiconductor materials or device characterization is a plus.
• Proficiency with statistical analysis programs for process data.
• Ability to write formal reports and make technical presentations.
• Ability to learn semiconductor processing for customer integration.
• Ability to communicate with diverse teams and customers.
• Willingness to travel internationally and domestically up to 75%.

Responsibilities

• Implement semiconductor process recipes and parameters per customer specs.
• Provide sustainable process support at key customers.
• Coordinate customer sample evaluations on equipment at customer sites or labs.
• Define equipment process performance specs by evaluating methods, facilities, materials, and measurements.
• Support sales with demonstrations and technical information.
• Assist with installation, system check, and commissioning of equipment.
• Communicate with customers to analyze needs in after-sales operations.
• Provide 24x7 service coverage.
• Document failures, design issues, and follow up on solutions.
• Analyze problems from customer requests.
• Document customer contacts, project files, and technical/process info.
• Suggest process improvements to headquarters.
• Ensure proper function of personal tools and safety equipment.
• Stay current with technology, training, and new components.
• Work with hazardous chemicals following safety procedures.

Skills

Strong communication

Data analysis

Technical writing

Presentation skills

Independent work

Team collaboration

Problem solving

Travel readiness

Education

BS, MS/ME, or Ph.D in Chemistry/Physics or Electrical/Materials Engineering

Tools

MO/CVD Equipment

Statistical analysis software

Job description

The Onsite Process Engineer will be responsible for the development, set-up, and performance of Company’s chemical vapor deposition process recipes and semiconductor (CVD) equipment according to customer expectations. The Onsite Process Engineer will support the coordination of technical and administrative support activities at assigned customer location in USA, according to the on-site services support contract or as part of key account support.

Responsibilities:

• Implement equipment (semiconductor) process recipes and process parameters according to customer specifications
• Provide sustainable process support at selected key and strategic customers
• Coordinate customer sample evaluations on various AIXTRON equipment located at customer sites and/or application labs
• Define and describe equipment process performance specifications for customer applications by evaluating customer process methods, facilities, materials, patterns, measurement equipment and procedures.
• Provide support for sales department including demonstrations and information on technical and design issues
• Assists with the installation, technical system check, and commissioning of equipment (if necessary, worldwide)
• Communicate with customers in order to analyze specific needs and requirements within the after sales operations
• Take part in providing customers with a 24 by 7 service support coverage
• Reporting and documentation of failures, design issues, etc. and follow up on solution findings and validation
• Analysis of problems resulting from customer requests
• Documentation of customer contacts, project related files, technical and process information/solutions, etc.
• Provide information on process improvements to headquarters
• Ensure the proper function/condition of all personal tools and safety equipment
• Remain current with technology, training, and new components installed in equipment
• Work includes exposure to hazardous chemicals; handling of hazardous chemicals must be performed according to safety procedures. Errors may result in an accident causing serious injury or death to Employee or others

Physical Demands:

• Frequent standing; occasional bending and squatting
• Must be able to participate in clean room contamination exposure prevention requirements, such as wearing appropriate apparatus (SCBA), etc.

Qualifications:

• BS, MS/ME, or Ph.D Degree in Chemistry, Physics, or Electrical/Materials Engineering
• 3+ Years of experience in (metal organic) chemical vapor deposition (MO)CVD Technology/Process or related semiconductor processing is highly desirable
• 3+ Years of experience in compound semiconductor materials or related semiconductor/device characterization techniques is a plus
• Demonstrated proficiency in using statistical analysis programs for gathering and analyzing process data related to equipment performance specifications.
• Ability to write formal reports to document field activities
• Ability to make technical presentations in front of customers
• Ability to learn semiconductor processing to assist customers with integration
• Ability to interact and communicate effectively with a variety of personnel such as Manufacturing, Systems Engineering, Marketing, Sales, and Customer Support
• Ability to exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions
• Ability to work independently and on own initiative to deal with customers and to analyze and solve process issues
• Work effectively within a team
• Must be willing to travel internationally and domestically up to 75% of the time