Field Process Engineer, MOCVD

AIXTRON INC; Greensboro (NC); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Travel opportunities

Employee benefits

Job summary

AIXTRON Inc. is seeking experienced Field Process Engineers to qualify and sustain MO CVD systems in R&D and high-volume manufacturing.

You will act as the liaison between customers and the company, support process optimization and training, and maintain high customer satisfaction. The role includes implementing process recipes, providing support at key customers, coordinating evaluations, and possibly worldwide installation or commissioning.

Qualifications

• BS, MS/ME, or Ph.D in Chemistry, Physics, or Electrical/Materials Engineering.
• 5+ Years of MO CVD technology/process experience.
• 5+ Years of compound semiconductor materials or related device characterization experience.
• Proficiency with statistical analysis programs for process data.
• Ability to write formal reports and present to customers.
• Able to learn semiconductor processing for customer integration.
• Excellent communication across Manufacturing, Systems Engineering, Marketing, Sales, and Customer Support.
• Willing to travel internationally and domestically up to 75%.

Responsibilities

• Implement MO CVD process recipes and parameters per customer specifications.
• Provide sustainable process support at key customers.
• Coordinate customer sample evaluations at customer sites or labs.
• Define equipment process performance specifications for customer applications.
• Provide sales support including demonstrations and tech info.
• Assist with installation, system checks, and commissioning (if necessary).
• Communicate with customers to analyze needs within after-sales operations.
• Provide 24x7 service coverage.
• Document failures and solutions and follow up on validation.
• Analyze problems from customer requests.
• Document customer contacts and project files.
• Provide process improvements feedback to headquarters.
• Maintain tools and safety equipment.
• Stay current with new technology and components.
• Train less experienced staff and customer representatives.

Skills

MO CVD process expertise

Statistical analysis

Technical writing

Presentations

Communication

Team collaboration

Independent work

Travel readiness

Education

BS/MS/PhD in Chemistry/ Physics/ Electrical/Materials Engineering

Tools

Statistical analysis software

Job description

Open to candidates nationwide (USA). Preferred locations include:

• Sherman, TX
• Houston, TX
• USA General (Preference near major airport)- role requires >75% traveling requirement

AIXTRON Inc., serves as our North American sales and service hub. Our team of sales managers, field service and process engineers, and logistics specialists provides customers across North America with high-level technical support, training, and guidance on system operation, maintenance, and optimization. We collaborate closely with major tier-1 industrial customers who use our systems for high‑volume production and help advance this technology as our partners.

Growing markets

Power electronics (GaN, SiC), opto-electronics (GaAs, InP), and micro‑LEDs (GaN, GaAs) are expanding rapidly, and we expect strong continued growth in these segments. Customer service is essential to support this momentum.

AIXTRON Inc. is seeking experienced Field Process Engineers to work with customers on qualifying and sustaining state‑of‑the‑art (MO)CVD systems in R&D and high-volume manufacturing. If you value a medium sized‑ company culture with fast decision cycles, along with the diverse, complex challenges typical of a larger organization, we offer the ideal environment.

Job Description

In the role of “field process engineer”, you are responsible for the process qualification and technical acceptance of our (MO)CVD semiconductor equipment at our customer’s sites. You will also serve as a liaison between customers and all components of the company throughout the acceptance process. After technical acceptance of the semiconductor equipment, the Field Process Engineer offers support in the process optimization and maintenance of the equipment as well as the customer training on semiconductor equipment and process related topics. Finally, the position is responsible for maintaining a high level of customer satisfaction while representing the interests of the company.

Responsibilities

• Implement equipment (semiconductor) process recipes and process parameters according to customer specifications
• Provide sustainable process support at selected key and strategic customers
• Coordinate customer sample evaluations on various AIXTRON equipment located at customer sites and/or application labs
• Define and describe equipment process performance specifications for customer applications by evaluating customer process methods, facilities, materials, patterns, measurement equipment and procedures.
• Provide support for sales department including demonstrations and information on technical and design issues
• Assists with the installation, technical system check, and commissioning of equipment (if necessary, worldwide)
• Communicate with customers in order to analyze specific needs and requirements within the after sales operations
• Take part in providing customers with a 24 by 7 service support coverage
• Reporting and documentation of failures, design issues, etc. and follow up on solution findings and validation
• Analysis of problems resulting from customer requests
• Documentation of customer contacts, project related files, technical and process information/solutions, etc
• Provide information on process improvements to headquarters
• Ensure the proper function/condition of all personal tools and safety equipment
• Remain current with technology, training, and new components installed in equipment
• Work includes exposure to hazardous chemicals; handling of hazardous chemicals must be performed according to safety procedures. Errors may result in an accident, causing serious injury or death to Employee or others
• Train less experienced employees and customer representatives on equipment operation and maintenance
• Other duties as assigned.

Physical Demands

• Frequent standing; occasional bending and squatting
• Might be requested to work off-hours, including weekends, up to 12-hour shifts & lift up to 50 lbs.
• Must be able to participate in clean room contamination exposure prevention requirements, such as wearing appropriate apparatus (SCBA), etc.

Qualifications/Requirements

• BS, MS/ME, or Ph.D Degree in Chemistry, Physics, or Electrical/Materials Engineering
• 5+ Years of experience in (metal organic) chemical vapor deposition (MO)CVD Technology/Process or related semiconductor processing is highly desirable
• 5+ Years of experience in compound semiconductor materials or related semiconductor/device characterization techniques is a plus
• Demonstrated proficiency in using statistical analysis programs for gathering and analyzing process data related to equipment performance specifications.
• Ability to write formal reports to document field activities
• Ability to make technical presentations in front of customers
• Ability to learn semiconductor processing to assist customers with integration
• Ability to interact and communicate effectively with a variety of personnel such as Manufacturing, Systems Engineering, Marketing, Sales, and Customer Support
• Ability to exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions
• Ability to work independently and on own initiative to deal with customers and to analyze and solve process issues
• Work effectively within a team
• Must be willing to travel internationally and domestically up to 75% of the time
• Valid driver's license required

We Offer

• A challenging field of activity with great creative potential at an innovative, international and expanding technological leader
• Flat hierarchies and direct interdisciplinary cooperation
• Working in a state-of-the-artwork environment with the latest and most innovative methods in an intercultural team with highly motivated colleagues
• Targeted personnel development through continuous specialized factory, field and self-paced training and development of personal skills
• Wide range of employee benefits

Have we sparked your interest? For further information about AIXTRON, please visit www.aixtron.com.