Onsite Prior Authorization Pro - Streamline Patient Care

Medix; Plano (TX); On-site; USD 32,000 - 36,000; Full time

Job summary

Medix is seeking an Authorization Support Specialist to support the Prior Authorization workflow, ensuring timely follow-up, accurate documentation, and clear payer communication. This role focuses on obtaining status updates from insurers, entering approvals and denials into the EHR, and guiding denials to the clinical review team.

Onsite schedule: Monday–Friday, 8:30 am–5 pm. Requires high school diploma, 1–2 years in healthcare admin or insurance verification, strong attention to detail, good

Qualifications

• High school diploma or equivalent required.
• 1–2 years in healthcare admin, billing, or medical insurance verification.
• Experience with PA workflows and medical terminology preferred.
• Ability to navigate healthcare software systems and payer portals.

Responsibilities

• Proactively follow up on prior authorization status with insurers via phone, portal, or fax.
• Enter PA approvals, numbers, dates, and related docs into billing/EHR systems.
• Review denial letters for completeness before routing to clinical review team.
• Monitor PA work queues to ensure timely follow-ups and patient care continuity.
• Document payer interactions with outcomes, reference numbers, and next steps.

Skills

Detail orientation

Communication skills

Technical proficiency

Time management

Education

High School Diploma

Tools

EHR/billing software

Insurance portals

Job description

Medix is seeking an Authorization Support Specialist to support the Prior Authorization workflow, ensuring timely follow-up, accurate documentation, and clear payer communication. This role focuses on obtaining status updates from insurers, entering approvals and denials into the EHR, and guiding denials to the clinical review team.

Onsite schedule: Monday–Friday, 8:30 am–5 pm. Requires high school diploma, 1–2 years in healthcare admin or insurance verification, strong attention to detail, good