Onsite Phone CSR: Inside Sales & Customer Care (Weekdays)

American Power and Gas; Largo (FL); On-site; USD 68,000 - 91,000; Full time

Benefits offered by this job

On-site training and career growth

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

Weekly pay

Base salary plus commission

No weekends

Job summary

American Power & Gas is seeking a Phone CSR to join our onsite team in a fast-paced call center environment. The role emphasizes inside sales and exceptional customer service to residential and small commercial customers.

Entry to experienced candidates are welcome; paid training and guaranteed base salary plus commission are offered. Weekdays only, no weekends, with health and financial benefits and weekly pay.

Qualifications

• No prior sales or telemarketing experience required—entry-level, mid-level, and experienced candidates are encouraged to apply.
• Excellent verbal communication and strong listening skills to engage customers effectively.
• Enjoy working in a team-oriented call center environment and handling a high volume of calls.

Responsibilities

• Leads completely provided, engage with residential and small commercial customers to offer energy solutions over the phone in a call center environment.
• Provide exceptional customer service by addressing customer needs, answering questions, and guiding them through the process.
• Work in a fast-paced call center setting with an emphasis on inside sales and building customer relationships.
• Participate in telemarketing efforts, generating leads and promoting green energy services.
• Collaborate with a supportive team, receiving ongoing coaching to improve your customer care and sales skills.

Skills

Verbal communication

Active listening

Team player

Job description

American Power & Gas is seeking a Phone CSR to join our onsite team in a fast-paced call center environment. The role emphasizes inside sales and exceptional customer service to residential and small commercial customers.

Entry to experienced candidates are welcome; paid training and guaranteed base salary plus commission are offered. Weekdays only, no weekends, with health and financial benefits and weekly pay.