Phone CSR: Inside Sales + Customer Care (Weekdays)

American Power and Gas; Florida; On-site; USD 68,000 - 91,000; Full time

Benefits offered by this job

Health, dental, vision and life保险

Paid time off and holidays

Weekly pay

Guaranteed base salary plus commission

Company events and community outreach

Job summary

American Power & Gas is seeking a Phone CSR for an onsite, full-time role in Florida. You will handle inbound/outbound calls, provide excellent customer service, and drive inside sales with base salary plus commission.

The position offers paid training, health/dental/vision and life insurance, PTO, weekly pay, and opportunities for career growth in a growing green-energy company serving residential and commercial customers. Schedule Monday–Friday, 8:30 am to 5:00 pm; no weekends.

Qualifications

• No prior sales or telemarketing experience required.
• Excellent verbal communication and strong listening skills to engage customers effectively.
• Enjoy working in a team-oriented call center environment and handling a high volume of calls.
• Motivated to improve your life and career while providing excellent customer service and care.
• Open to feedback and able to thrive in a fast-paced, evolving workplace.

Responsibilities

• Leads completely provided, engage with residential and small commercial customers to offer energy solutions over the phone in a call center environment.
• Provide exceptional customer service by addressing customer needs, answering questions, and guiding them through the process.
• Work in a fast-paced call center setting with an emphasis on inside sales and building customer relationships.
• Participate in telemarketing efforts, generating leads and promoting green energy services.
• Collaborate with a supportive team, receiving ongoing coaching to improve your customer care and sales skills.

Skills

Verbal communication

Active listening

Teamwork

Inside sales

Job description

American Power & Gas is seeking a Phone CSR for an onsite, full-time role in Florida. You will handle inbound/outbound calls, provide excellent customer service, and drive inside sales with base salary plus commission.

The position offers paid training, health/dental/vision and life insurance, PTO, weekly pay, and opportunities for career growth in a growing green-energy company serving residential and commercial customers. Schedule Monday–Friday, 8:30 am to 5:00 pm; no weekends.