Onsite Patient Access Pro – Entry Level

Ensemble Health Partners; Virginia (MN); On-site; USD 48,711,936 - 51,974,092; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Career advancement

Comprehensive benefits

Job summary

Ensemble Health Partners is seeking a Patient Access Specialist to perform admitting duties for hospital patients at the Midlothian, VA site. The role emphasizes accurate MRN assignments, insurance verification, and clear patient communication, with a focus on compliant, compassionate service.

The ideal candidate has 1+ year of customer service experience, is curious about AI-enabled process improvements, and holds a High School Diploma or GED.

Qualifications

• 1+ years of customer service experience.
• Willingness to learn and use AI-enabled processes.
• High school diploma or GED required.
• CRCR certification within 9 months of hire.

Responsibilities

• Register patients and verify demographics and insurance.
• Perform eligibility checks and document ABN as needed.
• Explain consent forms and collect signatures.
• Operates telephone switchboard and handles calls.
• Support point-of-service collections and accurate accounts.

Skills

Customer service

Adaptability

Attention to detail

Communication

AI awareness

Education

High School Diploma/GED

Tools

ABN software

Insurance verification system

Point-of-service tools

Job description

Ensemble Health Partners is seeking a Patient Access Specialist to perform admitting duties for hospital patients at the Midlothian, VA site. The role emphasizes accurate MRN assignments, insurance verification, and clear patient communication, with a focus on compliant, compassionate service.

The ideal candidate has 1+ year of customer service experience, is curious about AI-enabled process improvements, and holds a High School Diploma or GED.