Onsite Operations Lead - Smart Kitchens (San Mateo)

CloudKitchens; San Mateo (CA); Vor Ort; USD 66.000 - 78.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

401(k) participation

Health Savings Account (HSA)

Discretionary vacation days

8 paid holidays per year

Zusammenfassung

CloudKitchens is seeking an Associate Operations Manager for our San Mateo facility. You will oversee daily operations, ensure facility maintenance, and drive onboarding of restaurant partners while delivering exceptional customer support.

You will lead a cross-functional team, manage onboarding workflows, and focus on reducing churn and maximizing partner satisfaction in the growing on-demand food delivery space.

Qualifikationen

• 2 years of Operations Management (Preferred)
• 2 years of Employee/Assistant Management (Preferred)
• 2 years of Restaurant Management (Preferred)
• 2 years of Property Management (Preferred)

Aufgaben

• Lead and train a facility team, handling scheduling and performance management.
• Oversee order fulfillment and deliver excellent customer service.
• Manage janitorial and sanitation protocols in compliance with health and safety regulations.
• Build relationships with restaurants and lead sales pitches to onboard partners.
• Onboard new partners, assist with permits and launch strategy, and manage the partner lifecycle.

Kenntnisse

Operations management

Employee management

Restaurant management

Property management

Jobbeschreibung

CloudKitchens is seeking an Associate Operations Manager for our San Mateo facility. You will oversee daily operations, ensure facility maintenance, and drive onboarding of restaurant partners while delivering exceptional customer support.

You will lead a cross-functional team, manage onboarding workflows, and focus on reducing churn and maximizing partner satisfaction in the growing on-demand food delivery space.