Onsite NOC Lead - 24x7 IT Operations (TS/Q Clearance)

Zachary Piper Solutions; Washington (District of Columbia); Presencial; USD 170 000 - 190 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401k Plan

PTO

Holidays

Sick Leave

Resumo da oferta

Zachary Piper Solutions is seeking an experienced NOC Lead for a fully onsite role in Washington DC / Manassas, VA. The position requires an active Top Secret or Q clearance and focuses on ensuring continuous availability, performance, security, and operational integrity of enterprise IT services for federal government and national security customers.

The NOC Lead will coordinate people, processes, and tools across incidents, maintenance, and changes, while mentoring NOC analysts and engineers

Qualificações

• 5–10 years IT/network operations experience.
• 2–5 years leading technical teams or operational environments.
• Strong enterprise networking experience (TCP/IP, DNS, DHCP, routing, switching).
• Hands-on with Cisco IOS-XE/NX-OS and Arista EOS.
• Experience with 24x7 SLA-driven environments and ITSM processes.
• Active Top Secret or Q clearance; willingness to work onsite in DC/VA.

Responsabilidades

• Lead daily NOC operations and ensure 24x7 availability and performance.
• Manage major incidents, outages, escalations, and service restoration.
• Supervise NOC analysts and engineers; manage shift coverage and handoffs.
• Coordinate teams, customers, vendors during incidents and changes.
• Monitor performance; conduct RCA and drive corrective actions.
• Improve monitoring, alerting, automation, and documentation; support security/compliance.

Conhecimentos

NOC leadership

TCP/IP networking

Cisco IOS-XE

NX-OS

Arista EOS

Windows/Linux

Monitoring tools

Ferramentas

Riverbed NetIM

Syslog

Wireshark

Splunk

Panorama/PAN-OS

Ansible

Tenable

Descrição da oferta de emprego

Zachary Piper Solutions is seeking an experienced NOC Lead for a fully onsite role in Washington DC / Manassas, VA. The position requires an active Top Secret or Q clearance and focuses on ensuring continuous availability, performance, security, and operational integrity of enterprise IT services for federal government and national security customers.

The NOC Lead will coordinate people, processes, and tools across incidents, maintenance, and changes, while mentoring NOC analysts and engineers