Onsite Night Guest Attendant

HMC Hotel Management Consulting; West Palm Beach (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hotel management seeks a dedicated Onsite Night Guest Attendant. This role is vital for ensuring guest satisfaction and property security during the night. You will engage with guests, assist with their needs, and maintain the cleanliness of the property. The position offers a unique opportunity to live onsite, providing convenience and flexibility. Join a performance-driven culture that values hard work and offers growth opportunities within a supportive team. If you have a passion for hospitality and thrive in a dynamic environment, this role is perfect for you.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Paid Time Off

DailyPay Access

Employee Assistance Program

Free Room Onsite

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient computer skills and excellent communication.

Responsibilities

• Conduct regular property inspections for safety and security.
• Assist guests with check-in and check-out during after-hours.
• Perform cleaning tasks and maintain a clean laundry area.

Skills

Customer Service

Communication Skills

Problem-Solving

Organizational Skills

Time Management

Proactive Problem Solver

Tools

Computer Skills

Job description

Join to apply for the Onsite Night Guest Attendant role at HMC Hotel Management Consulting.

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Onsite Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position will live onsite, typically work evening shifts, and be on call overnight to oversee the property after hours, performing a variety of tasks.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, operating with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: Dependent on experience, $15.50- $17.50.
• DailyPay Access: Flexible pay options to access your earnings when needed.
• Benefits: Medical, dental, and vision benefits, plus paid time off for full-time employees.
• Employee Assistance Program: Complimentary support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.
• Living Onsite: Free room to coordinate overnight on-call needs.

Primary Duties:

• Conduct regular property inspections during the night to ensure safety and security.
• Assist guests with check-in and check-out during after-hours, providing excellent customer service.
• Complete laundry responsibilities, maintaining a clean and organized laundry area.
• Perform cleaning tasks such as vacuuming, dusting, and sanitizing public areas; restock supplies; prepare rooms as needed.
• Follow emergency procedures and ensure property and guest security.
• Be on call overnight for guest needs.
• Perform other duties as assigned.

Preferred Qualifications:

• At least one year in customer service; hotel experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive problem solver.

Physical Requirements:

• Climb stairs and ladders repeatedly.
• Perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This is not an employment contract or guarantee, and employment is at will. We comply with all applicable laws and are an equal opportunity employer. Reasonable accommodations will be provided for qualified individuals with disabilities. We are a drug-free workplace.