Onsite Multifamily Assistant Property Manager — Growth Path

ONYX Multifamily Group; Belton (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

ONYX Multifamily Group is seeking an experienced Assistant Property Manager to join the onsite team at Villas at Belle Meadow in Belton, Texas. This role supports the Property Manager in driving financial, operational, leasing and resident-service performance while preparing to lead in the PM's absence.

You will manage resident accounts, conduct tours, review applications, and help convert traffic into leases, with a focus on occupancy, collections, and resident experience.

Qualifications

• Minimum 2+ years onsite multifamily/property-management or leasing experience.
• Experience with resident accounts, collections and delinquency management.
• Understanding of the leasing cycle from prospect through move-in and renewal.
• Knowledge of Fair Housing requirements and apartment-industry best practices.

Responsibilities

• Partner with the Property Manager in the day-to-day operation and performance of the community.
• Manage resident account activity, including rent collection, delinquency follow-up, late notices and payment arrangements.
• Maintain accurate resident ledgers, files and account documentation.
• Assist with move-ins, move-outs, notices to vacate, renewals and resident transfers.
• Support lease enforcement and follow established procedures related to delinquency and other lease violations.
• Build strong resident relationships and help resolve questions, concerns and service issues professionally and promptly.
• Support leasing efforts by responding to prospects, conducting tours, following up on leads and helping convert qualified traffic into leases.
• Review applications, leasing documentation and resident files for accuracy and completeness.
• Assist with renewal and resident-retention efforts.
• Monitor occupancy, leasing activity, renewals and other community performance indicators; assist with weekly and monthly reporting.
• Process invoices and assist with vendor and account documentation as needed.
• Walk the community regularly and partner with the maintenance team to ensure apartments, models, amenities and common areas meet ONYX standards.
• Support marketing, outreach and resident-engagement efforts.
• Help maintain a positive, accountable and performance-focused onsite team environment.
• Serve as the onsite leader in the Property Manager's absence.
• Follow Fair Housing requirements and all ONYX policies and procedures.

Skills

Multifamily experience

Customer service

Organization

Communication

Conflict resolution

Education

High school diploma or equivalent

Tools

ResMan or comparable software

Job description

ONYX Multifamily Group is seeking an experienced Assistant Property Manager to join the onsite team at Villas at Belle Meadow in Belton, Texas. This role supports the Property Manager in driving financial, operational, leasing and resident-service performance while preparing to lead in the PM's absence.

You will manage resident accounts, conduct tours, review applications, and help convert traffic into leases, with a focus on occupancy, collections, and resident experience.