Onsite Manager

Staffmark Group; Torrance (CA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Health benefits

Professional development

Job summary

Staffmark Group in Torrance is seeking an Onsite Manager to lead HR and recruiting at a dedicated client site. You will drive partnerships, oversee staffing strategy, and act as the liaison between client teams and Staffmark employees.

This role emphasizes customer service, P&L awareness, and community engagement, with opportunities for professional growth across our 400-location network and recognized industry leadership.

Qualifications

• Outstanding customer service and relationship-building capabilities.
• Ability to forecast staffing needs and develop recruiting strategies.
• Strong communication and leadership skills with a focus on results.

Responsibilities

• Build and maintain strong customer relationships and address inquiries.
• Forecast staffing needs and develop recruiting strategies to meet customer requirements.
• Participate in partnership reviews to ensure quality and continuous improvement.
• Monitor KPIs and P&L performance and report findings.
• Serve as liaison between customer and Staffmark employees and document issues.
• Enhance the company image through community relationships and events.

Skills

Customer service

Business acumen

Strategic planning

Communication

Leadership

Tools

Microsoft Office

CRM software

Job description

Job Summary

We are currently hiring an Onsite Manager for our team, and our ideal candidate will possess a passion for impacting lives and our community. You will provide outstanding human resources and recruiting value, strategic planning consultation, and partnership support with a dedicated customer at their onsite location.

Essential Duties

Your Day-to-Day Leadership includes Activities such as these:

• Build and maintain strong customer relationships as you handle customer service inquiries, concerns and issues.
• Utilizing your human resources skills forecast staffing needs, then develop and execute recruiting strategies that will meet and exceed our customer’s needs.
• Participate in partnership reviews with our customer, ensuring quality and continuous improvement.
• Monitor and report on key performance indicators and ensure P&L goals are being met or exceeded.
• Serve as a liaison between the customer and our employees, and investigate and document any matters that require intervention.
• Enhancing the Company image in the external community through developing and maintaining relationships and activities with local organizations and community leaders.

Competencies

Competencies we value for this role include outstanding customer service, financial management skills, ethical conduct, detail-oriented, excellent written and oral communication skills, strong time management skills, a passion for continuous improvement, intermediate skills in the use of Microsoft Office products (Word, Excel and PowerPoint), proven strong organizational skills, and an ability to effectively prioritize in a multi-task environment. We also desire 3-5 years of similar experience in staffing, customer service, or human resources.

Culture

The Staffmark Group experience is more than just a job.

• Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company – one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp!
• Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated’s 2021 Best of Staffing Client Diamond and Best of Staffing Talent Awards.
• A commitment to diversity and inclusion. An equitable, inclusive, and diverse work environment are critical to the mission, vision and values of our company. We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception.
• An engaging culture. Do you do your best work when you are challenged, inspired, and having fun? Us too! That is why the tenure of our internal staff is well-above the industry average.
• Excellent benefits. Our team’s health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done.
• Training and support excellence. Bring your talent and commitment, and we’ll provide the tools and resources you need to be successful on the job.
• Longevity and security – with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential.
• Learn more about us at www.staffmarkgroup.com

Required Language

Staffmark and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.