Onsite IT & Systems Administrator

GoochlandCares; Virginia; On-site; USD 65,000 - 95,000; Full time

Job summary

GoochlandCares is seeking a dedicated IT & Systems Administrator to be the organization’s primary technology resource, ensuring day-to-day reliability, security, and support for about 55 employees and ~75 computers. The role focuses on Microsoft 365, Entra ID, device management, and network infrastructure.

The position is full-time and on-site in Goochland, VA. Typical hours are Mon-Thu 8:30–16:30 and Fri 8:30–15:00, with occasional evenings or weekends for planned maintenance or urgent

Qualifications

• At least four years of hands-on IT support and systems administration experience.
• Experience administering Microsoft 365 and Microsoft Entra ID.
• Experience administering Microsoft Intune or a comparable endpoint management platform.
• Strong Windows PC troubleshooting and administration skills.
• Working knowledge of business networking, including switches, wireless networks, firewalls, VLANs, DHCP, DNS, and internet connectivity.
• Understanding of cybersecurity fundamentals including identity security, endpoint protection, backups, and least-privilege access.
• Demonstrated ability to work independently, prioritize competing needs, research unfamiliar technical problems, test solutions, and carry issues through to resolution with limited supervision.
• Strong organizational, documentation, analytical, and problem-solving skills.
• Strong interpersonal and customer-service skills with the ability to communicate technical concepts clearly to nontechnical employees.

Responsibilities

• Administer Microsoft Entra ID and Microsoft 365 users, licenses, and access.
• Manage MFA, Conditional Access, and identity security.
• Administer Intune for device management and compliance.
• Support Teams, SharePoint, OneDrive, and Outlook.
• Onboard/offboard employees with HR coordination.
• Provide primary IT support for employees and contractors.
• Diagnose and resolve Windows PC and network issues.
• Maintain device configurations and monitor health and security.
• Coordinate with vendors for complex projects.
• Maintain system configurations and licenses; assist with Azure.
• Identify opportunities to improve reliability and security.

Skills

Customer service

Problem solving

Documentation

Organizational skills

Communication

Team collaboration

Tools

Microsoft 365

Entra ID

Intune

Azure

SharePoint

Teams

Fortinet

UniFi networking

Remote monitoring tools

AI-assisted IT operations

Job description

GoochlandCares is seeking a dedicated IT & Systems Administrator to be the organization’s primary technology resource, ensuring day-to-day reliability, security, and support for about 55 employees and ~75 computers. The role focuses on Microsoft 365, Entra ID, device management, and network infrastructure.

The position is full-time and on-site in Goochland, VA. Typical hours are Mon-Thu 8:30–16:30 and Fri 8:30–15:00, with occasional evenings or weekends for planned maintenance or urgent