Onsite IT Support Specialist - 1st/2nd Shift

Cart.com; Groveport (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Cart.com is seeking a Technical Support Specialist located in Groveport, OH. This full-time position requires strong troubleshooting abilities, especially for networking issues, and excellent communication skills.

The ideal candidate will possess a 4-year degree and have 5-8 years of IT experience. Responsibilities include providing technical support, un-racking/racking network equipment, and working closely with operations to ensure a seamless flow of service.

Qualifications

• 5-8 years of IT experience.
• Experience with systems documentation and troubleshooting.
• High-level support experience.

Responsibilities

• Provide level 2 and 3 technical support.
• Troubleshoot communication issues on computers and tablets.
• Un-rack and rack network/server equipment.

Skills

Troubleshooting networking issues

Communication skills

Problem-solving skills

Technical documentation creation

Basic computer knowledge

Education

4-year college degree or technical training certification

Tools

Windows 10/11

macOS

Zebra scanners

Job description

Cart.com is seeking a Technical Support Specialist located in Groveport, OH. This full-time position requires strong troubleshooting abilities, especially for networking issues, and excellent communication skills.

The ideal candidate will possess a 4-year degree and have 5-8 years of IT experience. Responsibilities include providing technical support, un-racking/racking network equipment, and working closely with operations to ensure a seamless flow of service.