OnSite Installation Specialist

VIZZALIGHTS LLC; Jacksonville (FL); On-site; USD 55,000 - 90,000; Full time

Job summary

VizzaLights is seeking a Customer Project Manager (CPM) to serve as the face of the company at customers' homes. You will perform site surveys, measure properties, color-match finishes, document installation requirements, and ensure the installation crew is prepared for a smooth handoff.

The role combines sales, customer service, field assessment, and project management to move projects from inquiry to completion while building strong customer relationships.

Qualifications

• Experience in home-service or direct-to-consumer sales is a plus.

Responsibilities

• Meet with customers at their homes and provide a professional VizzaLights experience.
• Walk customers through the lighting system and available options when needed.
• Confirm project scope and ensure the customer understands their installation.
• Color-match soffits and exterior finishes so lighting tracks blend with the home.
• Measure and survey properties accurately using Nearmap and on-site tools.
• Photograph and document installation areas for the installation team.
• Enter complete job details into company software so crews arrive prepared.
• Identify potential installation challenges before installation day.
• Coordinate a clean handoff from sales to installation.

Skills

In-home sales

Customer-service

Detail oriented

Field measurements

CRM familiarity

Time-management

Independence in field

Professional appearance

Driver's license

Tools

CRM software

Project management tools

Nearmap

Job description

The Role: Customer Project Manager (CPM)

• Sales
• Site Survey
• Project Coordination

VizzaLights | Northeast Florida Field-Based / Customer-Facing

About VizzaLights

VizzaLights is a growing permanent exterior lighting company specializing in professionally installed architectural lighting systems for residential and commercial properties.

We're building a company known for exceptional installations, innovative products, and an outstanding customer experience — and we're looking for a Customer Project Manager (CPM) to help us deliver on that promise.

The Position

The CPM is the face of VizzaLights at the customer's home and an important link between our sales and installation teams.

Once a customer is ready to move forward, you'll visit the property to confirm the project details, survey and measure the home, color-match the soffit and exterior, document the installation requirements, answer final questions, and ensure everything is ready for our installation crew.

This position is a unique combination of sales, customer service, field assessment, and project management.

We're looking for someone who can walk onto a customer's property, quickly establish trust, pay close attention to the technical details, and confidently help move the project across the finish line.

What You'll Do

• Meet with customers at their homes and provide a professional VizzaLights experience
• Walk customers through the lighting system and available options when needed
• Confirm project scope and ensure the customer understands their installation
• Color-match soffits and exterior finishes so lighting tracks blend cleanly with the home
• Measure and survey properties accurately using Nearmap and on-site measurement tools
• Photograph and document installation areas for the installation team
• Enter complete job details into company software so crews arrive prepared
• Identify potential installation challenges before installation day
• Answer final customer questions and overcome concerns
• Confirm scope, installation details, scheduling, and payment requirements
• Coordinate a clean handoff from sales to installation
• Help ensure every project is accurate before the crew arrives

What We're Looking For

• Sales experience, preferably in-home, direct-to-consumer, or home-service sales
• Confident discussing pricing, answering objections, and closing business
• Excellent interpersonal and customer-service skills
• Strong attention to detail — measurements and job notes need to be right the first time
• Comfortable using apps, smartphones, photographs, CRM/project-management systems, and measurement technology
• Strong organizational and time-management skills
• Ability to work independently in the field
• Professional appearance and communication
• Dependable and accountable
• Valid driver's license and reliable transportation for daily customer visits

Experience We'd Love to See

Experience in any of the following is a plus:

• Permanent or architectural lighting
• Home improvement
• Roofing
• Solar
• Construction
• Exterior remodeling
• Landscaping
• Security or smart-home systems
• In-home sales
• Field estimating
• Project management

Industry experience is helpful, but strong sales ability, attention to detail, professionalism, and the ability to learn are more important.

Who Will Succeed at VizzaLights?

You’ll probably love this position if you’re someone who can be both a salesperson and a problem solver.

You enjoy meeting homeowners and building relationships, but you’re equally comfortable pulling out a measuring tool, documenting a property, working in an app, and making sure the details are correct.

You understand that the installation crew can only be as prepared as the information they’re given.

And when a customer has one last concern before moving forward, you’re comfortable answering the question and asking for the business.

Opportunity for Growth

VizzaLights is a startup with ambitious plans for expansion throughout Florida and beyond.

We’re looking for people who want to grow with us. As VizzaLights expands, strong performers may have opportunities to move into senior project management, sales leadership, field operations, training, or regional management positions.

VizzaLights is an equal opportunity employer. Employment decisions are based on qualifications, merit, business needs, and applicable law.