Onsite Health Coach- Registered Dietitian- Houston Area

The Cigna Group; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Case Management Lead Analyst to enhance health management strategies. This role emphasizes providing personalized health coaching and education, collaborating with healthcare partners, and empowering clients to achieve their health goals. The ideal candidate will be a Registered Dietitian with a passion for health improvement and a proven track record in health promotion. Join a dynamic team dedicated to delivering exceptional customer-centric experiences and making a meaningful impact on community health.

Benefits

Health Insurance

Paid Time Off

Flexible Working Hours

Retirement Plan

Professional Development

Wellness Programs

Qualifications

• 3+ years experience in health and wellness.
• Registered Dietitian with strong presentation skills.
• Experience in health coaching and education.

Responsibilities

• Provide onsite health coaching and support.
• Collaborate with clients to develop health improvement plans.
• Educate customers on health resources and programs.

Skills

Health Education

Health Promotion

Motivational Interviewing

Customer Service

Communication Skills

Time Management

Education

Bachelor's Degree in Health-related Field

Master's Degree (Preferred)

Tools

Biometric Screening Tools

Health Management Software

Job description

The job profile for this position is Case Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

At Evernorth we listen to advocate and collaborate with our customers to empower them to identify their health goals and own their solutions. We proactively deliver customer-centric experiences, focused on doing the right thing for our customers. We value interpersonal skills and having the ability to collaborate with both internal and external partners.

The Onsite Health Coach will work closely with Client's Health/Wellness/HR team(s), Client's other healthcare partners, and other Cigna team members to meet the organization's health management goals. The client is Texas Children's Hospital with up to 6 locations in Houston area.

Major Duties

• Provide onsite face-to-face employee coaching, support and education.

• Partner with Account Management, Client, and other matrix partners in evaluating present health management program and assist in formulating plan to address gaps in strategy to reduce total medical cost.

• Assist in the identification of customer health education needs through health assessment activities.

• Utilize Preventive Guidelines and general health and wellness strategies to achieve goals in the overall health of the client population.

• Perform research on relevant topics in health promotion and disease prevention, as required for specific customer and clients.

• Educate and refer customers on available health resources and CIGNA Medical Management programs as appropriate.

• Collaborate with customers 1:1 around their behavior changes to improve health status, reduce health risks, and improve quality of life.

• Assess readiness to change and implement actions to assist customers in reaching their goals.

• Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.

• Collaborate and integrate with team members such as RN, dietitian, pharmacist, behavioral clinician, MD, and customer’s provider, as well as other internal and external matrix partners.

• Empower customers with skills to partner with their providers to become an active participant in their own health outcomes.

• Proven ability to maintain confidentiality.

• Record customer interactions in an accurate and timely manner to uphold documentation standards.

• Follow up with customers in a timely manner to ensure that individual health concerns were addressed and maintain thorough knowledge of available internal/external/community resources and effectively refer customers as appropriate.

• Provide individual and group health/wellness education utilizing a multitude of Cigna-approved resources.

• May perform various biometric screenings, blood pressure, body composition, etc.

• Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes.

• Provide support for health-related site events, which include open enrollment, biometric screenings, wellness committee facilitation, flu shot events, health fairs, etc.

• Performs other Cigna approved health coaching related duties to serve the client or customer need.

Qualifications/Knowledge/Skills:

The ideal candidate will possess the following:

• Registered Dietitian with minimum of 3 or more years of experience in health and wellness field.

• Bachelor's degree in a health-related field, which may include health promotion, health education, dietetics, public health, etc. is required. Master’s degree preferred.

• Experience in formal health education, health promotion, and health coaching required.

• Strong written and verbal communication skills are required. Experience in motivational interviewing is a plus.

• A high energy level, with strong and effective presentation skills is required.

• Demonstrate experience and ability to provide superior customer-centric service to organizations and individuals.

• Working knowledge of wellness programming and individual engagement strategies.

• Positive role model in demonstrating healthy behaviors with a passion for health improvement.

• Thorough knowledge and understanding of health behavior change theories and their application.

• Autonomous with the ability to succeed in an independent role, by demonstrating ability to set priorities and manage time effectively.

• Proven administrative abilities, with strong computer and software application skills.

• Smoking Cessation certification or experience is a plus.

- Bilingual in Spanish is a plus.

Evernorth is committed to a healthy work force. New hires must complete a background check, drug and nicotine screen to be employed in this role.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.