Onsite Facility Manager

ABM industries; Phoenix (AZ); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

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Job summary

ABM Industries is seeking an Onsite Facility Manager to serve as the main liaison for facility services, oversee maintenance programs, and manage a sizeable operations team. The role emphasizes contract compliance, data accuracy in CMMS, and strong client relations.

Ideal candidates bring 5–7 years in facility or operations management with experience in manufacturing or industrial settings. Strong leadership and communication are essential.

Qualifications

• Experience in facility management or operations leadership.
• Strong communication and client relations skills.
• Proven ability to manage large multi-craft teams and facilities.

Responsibilities

• Act as the primary contact for facility management services.
• Oversee preventative and predictive maintenance programs.
• Lead daily operations for a team of 35–45 staff.
• Ensure contractual service requirements are met and exceeded.
• Maintain accurate facility data and reporting in CMMS.

Skills

Facility management

Operations management

Leadership

Customer relationships

Communication

Microsoft Office

Problem solving

Driver's license

Tools

CMMS software

Microsoft Excel

MS Office suite

Job description

Overview

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management

The Onsite Facility Manager serves as the primary point of contact for all facility management services and is responsible for ensuring high service quality, operational efficiency, and continuous improvement across assigned facilities. This role oversees daily operations, manages staff performance, and ensures all contract requirements are met while maintaining strong client relationships.

The Onsite Facility Manager will manage preventative and predictive maintenance programs, oversee operational teams, and ensure accurate facility data and reporting through CMMS systems. The ideal candidate is a strong leader with experience managing large teams within complex facility environments.

Experience supporting industrial, manufacturing, semiconductor, or battery production facilities is highly preferred.

Responsibilities

• Act as the lead contact for all facility management services, ensuring service quality and continuous improvement.
• Manage preventative and predictive maintenance programs across assigned facilities.
• Oversee daily operations and manage a team of approximately 35–45 staff members.
• Ensure all contractual service requirements are consistently met or exceeded.
• Manage quality assurance programs and customer expectations to ensure strong client satisfaction.
• Assess facility conditions and estimate costs for repairs, upgrades, and renovations.
• Maintain accurate data within the CMMS system to ensure compliance and reporting integrity.
• Define operational requirements related to problem-solving, facility planning, and reliable facility data management.
• Build and maintain strong client relationships while identifying solutions to meet evolving operational needs.
• Demonstrate flexibility in a dynamic environment by adjusting strategies as operational needs change.
• Manage multiple priorities while maintaining strong organizational and leadership skills.
• Take ownership of operational outcomes by proactively addressing challenges and driving improvements.
• Determine asset life-cycle expectations and replacement values.
• Perform other duties as assigned.

Qualifications

Key Qualifications and Attributes:

• Experience working with Korean manufacturing clients or familiarity with Korean corporate culture highly valued
• 5 – 7 years of experience in facility management or operations management
• Janitorial or plant management experience preferred
• Experience supporting manufacturing, semiconductor, or battery production facilities preferredProven experience managing a large multi-craft workforce
• Experience managing large-scale facilities (1–3 million sq. ft.)
• Valid driver’s license required
• Strong verbal and written communication skills
• Excellent time management and ability to prioritize in fast-paced environments
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Demonstrates a strong sense of ownership, accountability, and follow-through.
• Takes a proactive approach to problem-solving and can anticipate and address customer needs before they escalated into issues.
• Provides timely, professional, and effective responses to a wide range of customer requests and operational challenges.
• Has proven experience in customer service, site operations, and relationship management.
• Maintains strong attention to detail with a focus on quality control, service excellence, and continuous improvement.
• Works effectively with individuals from diverse backgrounds, demonstrating professionalism, flexibility, and respect for different cultures and communication styles.
• Collaborates effectively with customers and key ABM stakeholders.
• Demonstrates adaptability and schedule flexibility to support operational needs, including occasional early mornings, evenings, and weekends when required.
• Korean language skills are preferred and will be viewed favorably, but are not required.

Position Expectations

This is not a traditional 8:00 AM to 5:00 PM office-based role. The Onsite Site Manager must be adaptable and responsive to the operational needs of the site, serving as a visible leader and trusted partner to the customer.