Onsite Event Venue Coordinator (Concierge)

Maritz; San Francisco (CA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Disability insurance

Parental leave

401(k) plan

Tuition reimbursement

Paid time off

Year-end holiday closure

Job summary

Maritz is seeking an Onsite Event Venue Coordinator in San Francisco to welcome guests and serve as the first point of contact, delivering exceptional hospitality.

This onsite role supports venue operations, including reception management, logistics assistance, and admin duties to ensure a smooth guest experience with a professional demeanor.

Qualifications

• Associate degree or equivalent experience.
• 2+ years of professional experience in event, hospitality, or meeting management preferred.
• Strong interpersonal, communication, and customer service skills.
• Proven organizational ability to manage multiple priorities.

Responsibilities

• Welcome guests as the primary contact and provide high hospitality.
• Answer questions, give directions, and assist with special requests.
• Manage luggage and coat check, keep reception area organized and professional.
• Monitor and replenish reception and venue supplies as needed.
• Assist Venue Managers with event logistics and operations.
• Provide venue walkthroughs and share knowledge of amenities.
• Assist with shipping/receiving, data entry and other admin duties.

Skills

Interpersonal skills

Customer service

Organizational skills

G Suite

Microsoft Office

Tech-savviness

Education

Associate degree

Tools

G Suite

Microsoft Office

Job description

Maritz is looking for an Onsite Event Venue Coordinator to be the first point of contact for guests in the assigned venue, delivering outstanding hospitality and ensuring the venue’s reception area operates efficiently.

Responsibilities

• Welcome guests and provide a high level of hospitality as the primary point of contact.
• Answer guest questions, provide directions, and assist with special requests to ensure a positive experience.
• Manage luggage and coat check services while maintaining an organized and professional reception area.
• Monitor and replenish reception and venue supplies as needed.
• Support onsite event operations by assisting Venue Managers with event‑related tasks and logistics.
• Serve as a venue ambassador by providing daily venue walkthroughs and sharing knowledge of venue amenities and services.
• Assist with shipping and receiving, data entry, and other administrative support duties.
• Handle confidential information and follow established venue policies, procedures, and standard operating guidelines.

Qualifications

• Associate degree or equivalent experience.
• 2+ years of professional experience; experience in the event, hospitality, or meeting management industry is preferred.
• Strong interpersonal, communication, and customer service skills.
• Proven organizational skills with the ability to manage multiple priorities effectively.
• Proficiency in G Suite, Microsoft Office, and the ability to quickly learn new technology and systems.
• Ability to maintain professionalism while handling confidential information.
• Ability to meet physical requirements of the role, including extended standing, walking, and lifting as needed.
• Nice to have: experience in event management, hospitality, concierge, or guest services environments; prior experience supporting executive guests or VIP experiences; experience with shipping, receiving, or administrative support functions.

Logistics

This is an onsite role. Travel is not required.

Salary

$50,000 - $55,000 per year.

Benefits

• Medical, dental, and vision coverage.
• Life insurance and disability insurance.
• Paid parental leave.
• 401(k) plan.
• Tuition reimbursement.
• Paid time off and year‑end holiday closure.

Disclaimer

This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

EEO Statement

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of discrimination or harassment.