Onsite Event Reservations Specialist

Flik Hospitality Group; Des Moines (IA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Flexible Spending Accounts

Job summary

Flik Hospitality Group is looking for a Reservationist to join their team in Des Moines, IA. This role is focused on responding to event requests, managing meeting room bookings, and providing consistent outstanding customer service. Candidates should possess excellent communication skills and be proficient with Microsoft Office.

The position requires flexibility, as it includes evening hours and physical mobility. A background in event planning or hospitality is preferred, and the company provides a range of benefits including medical, dental, and a retirement plan.

Qualifications

• Must have outstanding customer service skills.
• Must be able to work independently and prioritize tasks.
• Ability to work a flexible schedule including evenings.

Responsibilities

• Respond to and process all incoming event requests and emails.
• Handle meeting room bookings and modifications.
• Deliver outstanding customer service and assist customers with reservations.

Skills

Outstanding customer service skills

Superior verbal and written communications skills

High proficiency with Microsoft Office

Ability to work independently

Flexibility to work evenings

Tools

Reservation software programs

Technical/audiovisual equipment

Microsoft Office Suite

Job description

Flik Hospitality Group is looking for a Reservationist to join their team in Des Moines, IA. This role is focused on responding to event requests, managing meeting room bookings, and providing consistent outstanding customer service. Candidates should possess excellent communication skills and be proficient with Microsoft Office.

The position requires flexibility, as it includes evening hours and physical mobility. A background in event planning or hospitality is preferred, and the company provides a range of benefits including medical, dental, and a retirement plan.