Onsite Event Assistant — NextGen Payments Forum

Qube Events Limited; Austin (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

QUBE Events is seeking enthusiastic Event Assistants for the NextGen Payments & RegTech Forum in Austin, Texas. You will help welcome delegates, manage registrations, and support sponsors and speakers throughout the day.

This hands-on role suits those who enjoy a fast-paced environment, exceptional customer service, and on-site coordination to ensure smooth meetings, signage, and conference sessions.

Qualifications

• Excellent customer service and interpersonal skills.
• Professional appearance and a positive attitude.
• Strong organizational skills with excellent attention to detail.
• Ability to remain calm and work efficiently in a fast-paced environment.
• Previous experience in events, hospitality, customer service, or a related field is an advantage, but not essential.

Responsibilities

• Welcome delegates, speakers, sponsors, and VIP guests.
• Manage attendee registrations and check-in.
• Distribute name badges and event materials.
• Provide assistance and answer attendee enquiries throughout the event.
• Assist the Event Director and team in coordinating pre-arranged one-to-one meetings between sponsors and delegates.
• Guide attendees and sponsors to their scheduled meetings and help ensure the meeting schedule runs smoothly.
• Assist with event set-up, including preparing the registration desk, organising name badges, setting up pull-up banners, signage, and event materials.
• Support the event wrap-up and pack-down after the forum concludes.
• Provide general event support throughout the day, including assisting speakers, guiding attendees during networking breaks and lunch, and supporting the smooth running of conference sessions.

Skills

Customer service

Interpersonal skills

Professional appearance

Attention to detail

Organizational skills

Job description

QUBE Events is seeking enthusiastic Event Assistants for the NextGen Payments & RegTech Forum in Austin, Texas. You will help welcome delegates, manage registrations, and support sponsors and speakers throughout the day.

This hands-on role suits those who enjoy a fast-paced environment, exceptional customer service, and on-site coordination to ensure smooth meetings, signage, and conference sessions.